Call Center Caller

Autosmith; Umhlanga Rocks; On-site; ZAR 3,000 - 4,000; Full time

Job summary

A leading financial advisory firm is seeking an Insurance Sales Agent specializing in warm leads. The role involves handling pre-qualified leads, building client relationships, and achieving sales targets. With competitive compensation and professional development opportunities, it promises a supportive work environment focused on growth.

Benefits

Professional development and ongoing training

Supportive team environment

Uncapped commission structure

Work-Life Balance

Opportunities for growth

Qualifications

• Minimum 2+ years of experience in a sales or administrative environment.
• Call center experience preferred.
• Proven track record in customer service or sales.

Responsibilities

• Handle incoming calls from warm, pre-qualified leads.
• Conduct professional outbound calls to warm prospects.
• Achieve monthly sales targets and KPIs.

Skills

Excellent verbal communication skills

Results-driven work ethic

Ability to build rapport quickly

Strong organizational skills

Attention to detail

Job description

Insurance Sales Agent - Warm Lead Specialist

Location: Umhlanga and surrounding areas (max 10-minute drive)

Employment Type Contract Position

Industry: Insurance & Financial Services

About the Role:

Join our established medium-sized financial advisory firm as an Insurance Sales Agent specializing in warm lead conversion and outbound sales. This is an exceptional opportunity to build a rewarding career in insurance sales within a professional, supportive environment that values relationship-building over high-pressure tactics.

What We Offer:

Competitive Compensation Package:

- Training Period (1wk) followed by Trial period R3,000 monthly stipend for the first 2 months

- Contract Terms: 12-month contract with R4,000 basic salary with uncapped commission structure

- Professional development and ongoing training

- Supportive team environment within an established financial advisory office

Key Responsibilities

- Handle incoming calls from warm, pre-qualified leads

- Conduct professional outbound calls to warm prospects

- Build and maintain strong client relationships

- Present insurance solutions tailored to client needs

- Achieve monthly sales targets and KPIs

- Maintain accurate client records and follow-up schedules

- Collaborate with the advisory team to ensure a seamless client experience

Essential Requirements

Demographics:

- Must reside within 10 minutes' drive of Umhlanga

Why Choose This Opportunity?

- Quality Environment: Work within a respected financial advisory office, not a typical call center

- Warm Leads: Focus on converting pre-qualified, interested prospects

- Growth Potential: Uncapped commission allows unlimited earning potential

- Professional Development: Comprehensive training and ongoing support

- Work-Life Balance: Standard business hours in a professional setting

- Career Advancement: Opportunities for growth within the financial services sector

Application Requirements:

To be considered for this position, please provide:

- Updated CV with relevant experience highlighted

- Confirmation of transport arrangements and proximity to Umhlanga

- Brief outline of your sales or administrative experience

Experience & Skills:

- Minimum 2+ years of experience in a sales or administrative environment

- Call center experience strongly preferred

- Proven track record in customer service or sales

- Reliable personal transport

Ideal Candidate Profile

Personal Qualities:

- Excellent verbal communication skills

- Professional telephone manner

- Results-driven with strong work ethic

- Ability to build rapport quickly

- Resilient and persistent approach to sales

- High level of integrity and professionalism

Technical Skills:

- Proficient in basic computer applications

- Comfortable with CRM systems (training provided)

- Strong organizational and time management abilities

- Attention to detail in record-keeping

Minimum of 2 years sales experience

Reliable transport daily to Umhlangha

Own a laptop

Own a smartphone