Call Center Agent (Remote, Vanderbijlpark)

Blacksmith Agency; Vanderbijlpark; A distancia; ZAR 180.000 - 300.000; Jornada completa

Descripción de la vacante

Blacksmith Agency in South Africa seeks a results-driven Sales Development Representative to open doors, research targets, and book qualified meetings with decision makers. You own the top-of-funnel outreach and contribute to rapid pipeline growth.

This remote SA role uses LinkedIn, Sales Navigator, SalesLoft and Salesforce to craft personalized sequences, maintain clean CRM records, and collaborate with Account Executives.

Formación

• 2+ years SDR/BDR experience, preferably in SaaS or agency
• Ability to personalize outreach and maintain high-quality touchpoints
• Familiarity with outbound tools and CRM systems

Responsabilidades

• Source and research ideal accounts based on ICP.
• Identify decision makers and build accurate contact lists.
• Craft and execute personalized outbound sequences via email, LinkedIn and phone.
• Book qualified discovery calls for Account Executives.
• Maintain clean records in Salesforce and SalesLoft.
• Test messaging and optimize targeting with the sales team.

Conocimientos

B2B sales

Cold outreach

Written communication

Pipeline management

Herramientas

Salesforce

SalesLoft

LinkedIn Sales Navigator

ZoomInfo

Descripción del empleo

About The Role

Blacksmith Agency is hiring Sales Development Representatives across South Africa who are hungry to open doors and drive pipeline. As Call Center Agent at Blacksmith, you own the top of the funnel: researching, sourcing and booking meetings with qualified decision makers, and creating the first impression of Blacksmith Agency for potential clients.

Blacksmith Agency

• Sales
• Full time
• Remote (South Africa)

About The Role

Blacksmith Agency is hiring Sales Development Representatives across South Africa who are hungry to open doors and drive pipeline. As Call Center Agent at Blacksmith, you own the top of the funnel: researching, sourcing and booking meetings with qualified decision makers, and creating the first impression of Blacksmith Agency for potential clients.

This is not about spamming a list. It is thoughtful outreach, pattern recognition and smart communication, using tools like LinkedIn Sales Navigator, SalesLoft, Apollo and Salesforce to hit volume goals while keeping every touchpoint high quality.

What You Will Own

• Source and research ideal accounts based on our ICP.
• Identify decision makers and build accurate contact lists.
• Craft and execute personalized outbound sequences via email, LinkedIn and phone.
• Book qualified discovery calls for our Account Executives.
• Maintain clean records in Salesforce and SalesLoft.
• Test messaging, optimize targeting and tighten feedback loops with the sales team.

What You Bring

• B2B sales experience preferred. Full-cycle closers who have carried a quota are welcome.
• 2 years in a similar SDR or BDR role, agency or SaaS experience a plus.
• Strong written communication and the ability to personalize outreach.
• Familiarity with outbound tools like Sales Navigator, SalesLoft, Apollo and ZoomInfo.
• Comfortable using Salesforce and managing your own pipeline.
• Gritty, curious and coachable.