Business Solutions Head

FirstRand Bank India; Randburg; On-site; ZAR 800,000 - 1,200,000; Full time

Job summary

FirstRand Bank India is seeking a Business Solutions Head to lead design and implementation of innovative, customer-centric solutions in a collaborative environment. This role involves managing teams, analyzing data for efficiency, and ensuring compliance with relevant standards while fostering an inclusive workplace culture.

Benefits

Networking opportunities

Challenging working environment with opportunities to innovate

Qualifications

• 5-8 years experience in Product Management, Project Management, or Sales Enablement.
• Experience in Business Analysis or managing projects.
• Understanding of internal systems and processes.

Responsibilities

• Manage design and implementation of customer-centric solutions.
• Analyze data for efficiency and growth opportunities.
• Foster an inclusive culture and manage team performance.

Skills

Data Analysis

Adaptability

Solution-Oriented

Team Player

Education

Bachelor's degree in Commerce, Computer Science, Engineering, Business Science or similar

Job description

Job Description

To manage the design and implementation of appropriate and sustainable solutions and ensure effective collaboration and integration across product houses, business units, and segments.

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people who make it happen.

As part of our Sales Optimization team, the Business Solutions Head will manage the design and implementation of solutions, ensuring collaboration across units. You will be surrounded by diverse talents in an environment that encourages curiosity and change.

Key responsibilities include:

1. Drawing up budgets aligned with tactical plans, monitoring effectiveness, and reporting variances.
2. Coordinating teams for end-to-end implementation of solutions.
3. Analyzing data to identify opportunities for efficiency and growth.
4. Designing customer-centric, sustainable solutions and ensuring integration across channels.
5. Fostering an inclusive culture aligned with FRG's diversity principles.
6. Managing and developing team members for growth and performance.
7. Building collaborative relationships within and outside the business.
8. Applying innovative solutions to improve sales processes.
9. Ensuring compliance with legislative and audit requirements.
10. Analyzing business information to identify trends and discrepancies for decision-making.
11. Setting tactical goals and optimizing resources to achieve them.
12. Applying a customer-centric approach to ensure satisfaction.

Qualifications and experience required:

1. Bachelor's degree in Commerce, Computer Science, Engineering, Business Science, or similar.
2. 5-8 years experience in Product Management, Project Management, or Sales Enablement.
3. Experience in Product/Project Management or Business Analysis.
4. Understanding of internal systems and processes.

Additional information:

1. Networking and collaboration opportunities.
2. Challenging working environment with opportunities to innovate.

Candidate qualities:

1. Adaptable and curious.
2. Ability to analyze complex data sets.
3. Solution-oriented.
4. Team player.

Additional requirements:

Applicants will require a credit record check in accordance with the National Credit Act (NCA).

If interested, we look forward to your application. Apply now.

Job Details

Note: Applications will not be accepted after 25/06. Please submit your application before this date.

All appointments will align with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. Candidates may disclose disability information voluntarily; this will be kept confidential unless required by law.