Business Risk Coordinator - Commercials

Hyperclear Tech; Cape Town; Hybrid; ZAR 600,000 - 800,000; Full time

Job summary

A leading technology investment firm in Cape Town is looking for a Business Risk Coordinator to manage commercial contracts and ensure compliance. The ideal candidate will have over 5 years of experience in commercial contracting and a relevant tertiary qualification. This role offers a hybrid work model, where you will streamline processes and collaborate with various stakeholders to drive efficiency in contract management.

Qualifications

• 5+ years working experience in commercial contracting and management.
• Proven ability to simplify complex information and manage expectations.
• Proven track record of successful project management.

Responsibilities

• Manage client commercial contracts and optimize processes.
• Draft and review commercial contracts while ensuring compliance.
• Conduct reconciliations and audits to ensure contract compliance.

Skills

Contract Management

Process Improvements & Optimization

Risk Management & Compliance

Project & Change Management

Excellent Communication Skills

Education

Relevant tertiary qualification in Business Administration or Risk Management

Tools

MS Office Suite

BI Self-Service Tools

Job description

Overview

JOB TITLE: Business Risk Coordinator - Commercials

LOCATION: Cape Town / Johannesburg (Hybrid / Remote)

ABOUT HYPERCLEAR TECHNOLOGIES: Hyperclear Technologies is a division of Hyperclear Global Investments, a technology investment holding company headquartered in Mauritius with regional offices in South Africa, Uruguay, and the United Kingdom.

At Hyperclear Technologies, our portfolio of industry-leading technology companies provides clients with a complementary suite of products and services to increase performance through optimization. We operate at the forefront of innovation, offering solutions that span cyber security, cloud infrastructure, business intelligence, robotic and business process automation, credit analytics, and more.

Why Join Us?

Joining Hyperclear Technologies gives you the unique opportunity to work across a range of exciting and diverse brands in the technology space, including:

• Cyberlogic: A managed solutions provider specializing in cyber security, cloud, infrastructure, and business intelligence.
• Flokzu: A no-code business process management platform that allows users to automate complex business processes with a simple drag-and-drop interface, serving customers in 70 countries worldwide.
• Cogent: A tech company operating under the banner of hyper-automation and recognized as the only pure-play hyper-automation company in the EMEA region. Cogent partners with Blue Prism, a leader in Connected Robotic Process Automation.
• Principa: A consulting and analytics business with innovative financial services products designed to foster financial inclusion and access to credit in emerging markets through custom-built decisioning technology.
• Scriptex: A bespoke solutions development house with nearly a decade of experience rapidly delivering native-cloud software solutions.

Hyperclear Technologies provides a dynamic, forward-thinking environment where you can broaden your horizons and engage with cutting-edge technologies and leading industry thinkers. Our team members are integral to enabling our vision of unlocking human potential through technology, making a tangible impact on businesses and communities worldwide.

By joining Hyperclear Technologies, you are not just joining a company; you are becoming a key player in a growing stable of brands dedicated to innovation, excellence, and making a difference.

Explore the possibilities with us and help drive the future of technology.

Purpose of Position

The purpose of this position is to ensure the proactive and effective management of client commercial contracts by working closely with relevant stakeholders.

The Business Risk Coordinator is responsible for identifying opportunities for optimization and driving key contract focus areas. Furthermore, they will raise and manage expectations and risks in a structured and transparent manner.

This role also supports the assurance, rollout, and continual improvement of related processes, while overseeing centralized document management and maintenance.

Additionally, the Business Risk Coordinator will conduct regular reconciliations and audits to ensure compliance with client contracting requirements. Contributing to the deliverables and growth of the Business Risk team is an integral part of this role.

Key Responsibilities

• Client Commercial Contracting:
• Identify and define process optimization opportunities by regularly reviewing processes, gathering feedback from stakeholders, and analyzing data to inform improvements. Implement these changes using structured change management practices to ensure smooth transitions.
• Maintain and update contract processes, procedures, reporting, and documentation, ensuring they are accessible and current. Notify relevant stakeholders of any changes made.
• Draft and review commercial contracts regularly, ensuring alignment with company standards and legal requirements.
• Manage and review client folder structures on an ongoing basis to ensure proper organisation and compliance with company standards.
• Ensure client contract records are regularly maintained and updated using the document management system, ensuring that the latest contracts are accessible. Any issued changes or documents should be saved in the client folders for easy access by stakeholders.
• Maintain the Client Contracts Audit List on MS Lists, ensuring new contracts are added within one week of receipt. This ensures continued organisation and easy access to client contract overviews.
• Vet and check that accurate commercials are presented in the weekly commercials meeting.
• Coordinate and chair weekly commercials meetings, preparing agendas, recording meeting notes, and following up on action items with stakeholders.
• Collaborate closely with the Demand team to drive successful commercial contracting, ensuring alignment and providing regular updates on contract status.
• Develop and implement standards and best practices for contract management processes, ensuring clear guidelines for successful commercial contracting.
• Manage and report on the contracting pipeline (RAG status) by using data analysis tools to track contract progress, identify bottlenecks, flag non-compliance risks, and provide recommendations to ensure positive contract outcomes.
• Prioritize and manage key contract-related tasks, setting clear goals and developing action plans to guide team members through key responsibilities for the week and upcoming months.
• Raise awareness of contract-related risks by proactively identifying and addressing risks as they arise, engaging stakeholders with clear, structured solutions to ensure timely mitigation and informed decision-making.
• Foster a thorough understanding of client and contract data, ensuring that reporting is clear and information is readily shared when requested.
• Assist in client commercial negotiations by reviewing contract terms, preparing relevant data, and participating in meetings to ensure alignment with company objectives.
• Analyse contract data by using BI Self-Service, Autotask, and Dashboards to respond to inquiries and generate requested reports effectively.
• Maintain proactive communication with clients, internal teams, and stakeholders to address contract-related concerns in a timely manner.
• Assist in onboarding new team members by providing guidance on contract processes and sharing best practices to ensure team alignment and efficiency.

Legal/Contracting:

• Collaborate with our legal counsel when required for guidance and support related to any client contracting matters or Terms and Conditions changes.
• Foster an understanding of contracting terms & conditions and how it impacts the business by upskilling on a regular basis.
• Draft legal negotiation template and complete first review of comments of any client contract agreements negotiations.
• Apply the standard procedure for vendor pass through terms by following the Legal Vendor Control Sheet and incorporating required steps into existing contract processes to ensure compliance with legal vendor obligations.

General:

• Maintain and manage legal client contract documentation changes, version control and formatting for Cyberlogic by using the template format standard and procedure.
• Contribute towards any related tasks by streamlining document workflows, automating repetitive tasks, and optimising record-keeping systems to improve efficiency and reduce operational effort.
• Support Business Risk-led programs and projects by contributing to planning and execution, coordinating with stakeholders, and delivering training on new tools, processes, or practices to ensure effective implementation, adoption, and alignment with organisational objectives.

Hyperclear Tech Group Support:

• Recognize that, where applicable, the above responsibilities may apply across multiple group companies.

Education & Work Experience

• Relevant tertiary qualification in areas such as Business Administration, Business Risk, Law, Risk Management, Project Management, Compliance
• 5+ years working experience in commercial contracting and management.
• Excellent Communication Skills (Written and Verbal).
• Advanced experience in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Proven track record of successful process design and implementation applied.
• Proven track record of successful project management applied.
• Proven ability to simplify complex information, share it in a structured way, and manage expectations in a professional manner.
• Proven track record of applied change management.

Technical Competencies / Skills

• Contract Management: Manages contract lifecycle, expertise in managing client commercial contracts, ensuring compliance and proactive optimization.
• Process Improvements & Optimization: Basic understanding of process improvement techniques and documentation.
• Risk Management & Compliance: Understands basic compliance and risk identification.
• Project & Change Mangement: Manages projects with structured timelines and applies change management strategies.
• Communication & Stakeholders: Facilitates meetings, tracks action points, and collaborates effectively with stakeholders.
• Technical Proficiency: Advanced skills in MS Office Suite and data analysis.
• Detail Orientation & Proactivity: High attention to detail, proactively identifies issues and proposes solutions.
• Organization & Time Management: Manages multiple priorities effectively and meets project deadlines consistently.

Should you work from home, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location to deliver your best in terms of performance and productivity.