Business Relationship Manager (Western Cape)

Firstrand Bank Limited; Cape Town; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A leading bank in Cape Town seeks a Business Relationship Manager to manage high-revenue client portfolios, drive customer service, and enhance profitability. The ideal candidate will have experience in commercial banking and credit management, thriving in a collaborative and client-focused environment. Join a dynamic team that fosters innovation and growth.

Benefits

Networking opportunities

Room for innovation

Qualifications

• 2-3 years experience as a Business Relationship Manager in Commercial Banking.
• Credit management experience is essential.

Responsibilities

• Manage and grow a portfolio of high-revenue clients.
• Identify business opportunities and acquire new clients.
• Ensure compliance with legislative and audit requirements.

Skills

Client-centric mindset

Adaptability

Collaboration

Job description

Job Description: Business Relationship Manager - FNB Commercial Sales and Service (Western Cape)

We are seeking a strategic and operational professional to manage and grow a portfolio of high-revenue clients. Responsibilities include key relationship management, identifying business opportunities, and acquiring new clients. Success will be measured by client satisfaction, financial performance, governance, and new client acquisition.

Join FNB, home of the #changeables, where we design innovative products and services for adaptable shapeshifters, fostering a diverse and curious environment.

Ideal Candidate Exposure:

• Manage cost-to-income ratio to enhance profitability and efficiency.
• Improve business performance and profitability.
• Drive customer service delivery aligned with standards and operational goals.
• Grow the customer base through existing client management, lead generation, and active account growth.
• Develop and maintain stakeholder relationships to achieve operational objectives.
• Support customer migration and improve efficiencies through solutions.
• Set tactical goals and optimize resources to achieve them.
• Define sales strategies and delivery plans aligned with business objectives.
• Assess credit applications per the bank's credit policy within set timeframes.
• Ensure compliance with legislative and audit requirements.
• Compile reports to track progress and inform decision-making.
• Continuously evaluate personal performance and seek development opportunities.
• Manage team responsibilities, fostering growth and performance excellence.

Candidate Requirements:

• 2-3 years experience as a Business Relationship Manager in Commercial Banking.
• Exposure to credit applications in the Agric space.
• Credit management experience is essential.
• Experience handling high-level customer queries.
• Must not be an unrehabilitated insolvent.

Additional Opportunities:

• Networking and collaboration opportunities.
• Challenging working environment with room for innovation.

Ideal Personal Attributes:

• Adaptable and curious.
• Thrives in a collaborative environment.
• Client-centric mindset.

If interested, apply now to take the next step. We look forward to engaging with you!

Application Closing Date: 31/12/24

FirstRand Group is committed to employment equity and supports the recruitment of individuals with disabilities. Candidates may voluntarily disclose disability information, which will be kept confidential unless legally required to disclose.