Business Project Manager

Santam Insurance; Johannesburg; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A leading insurance company in South Africa is seeking a professional to manage Outsourced Business Operations. This role will focus on ensuring strategic alignment, managing stakeholder relationships, and driving project completion. Candidates should have at least 5 years of project management experience and relevant qualifications. Join a dynamic team that emphasizes growth and development.

Qualifications

• Minimum 5 years' experience in project management.
• Tertiary qualification in Business Management or Higher Certificate in Insurance.

Responsibilities

• Ensure strategic alignment of initiatives for Outsourced Business by managing relationships.
• Drive completion of initiatives timely and within budget.

Skills

Communication

Relationship Management

Analytical Skills

Facilitation Skills

Attention to Detail

Education

Tertiary qualification in Business Management

Higher Certificate in Insurance

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

QlikView

Qlik Sense

JIRA

Confluence

Job description

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Santam is the leading short-term insurer in South Africa.

Along with its subsidiaries, the business transacts all classes of short-term insurance.

Santam is a large, diversified, and transforming company, and our success is rooted in our passion for our clients.

Everything we do is centered on our delivery of Insurance Good and Proper.

Job Description

The candidate will be responsible for ensuring strategic alignment of initiatives for Outsourced Business (OB) by the System Platform Providers (SPPs) and the Binder Holders.

They will also be responsible for relationship management between Santam and the SPPs through frequent engagements; including supporting the Outsourced Business and Business Integration teams.

This role will report to the Manager: Outsourced Business Operations.

• Responsible for ensuring strategic alignment of initiatives for OB by the SPP and the Binder Holder.
• Responsible for managing relationships between Santam and the SPPs through frequent engagements.
• Responsible for supporting the OB and Business Integration teams.
• Central point of contact at Santam for all SPPs.
• Maintaining and reporting on initiative backlog.
• Drive the implementation of various initiatives through the SPP and Binder Holder.
• Compiling steerco pack for monthly meetings with the SPPs.
• Chair, facilitate, and minute the compulsory monthly Steerco meetings held with the business.
• Prioritization of new initiatives with the Outsourced Business Committee.
• Driving completion of initiatives timely and within budget.
• Attend monthly prioritization meetings and provide feedback on the implementation of various initiatives to the Outsourced Business team.
• Responsible for managing the SPP initiative budget and estimation management; review of work orders and costing.
• Review invoices against work orders and facilitate invoice payment.
• Attend meetings with Binders Holders, SPPs, and Santam business teams relating to new deployments, migrations, issue resolution, and provide guidance relating to requirements that may be needed.
• Prepare for quarterly planning meetings and drive the discussion and agreement on the initiatives.
• Assist in driving delivery of data from the SPPs and Astute.
• Assist in driving completeness and accurate data for Outsourced Business.

Qualifications and Experience

• A tertiary qualification in Business Management or Higher Certificate in Insurance.
• Minimum 5 years' experience in project management.

Skills

• Microsoft Excel, Word, PowerPoint, QlikView, and Qlik Sense.
• JIRA, Confluence.
• Understanding of the OB model (advantage).
• Ability to build and maintain relationships.
• Communication and strong facilitation skills.
• Resilience, attention to detail, and strong analytical skills.
• Innovative and creative skills.
• Ability to convince and influence.
• Ability to drive project timelines.

Build a successful career with us

We're all about building strong, lasting relationships with our employees.

We know that you have hopes for your future – your career, your personal development, and achieving great things.

We pride ourselves on helping our employees realize their worth.

Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Our commitment to transformation

At Santam, we are committed to transformation and embracing diversity.

This commitment drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society.

In achieving our employment equity goals, we give preference to applicants from the designated groups in line with the Divisions Employment Equity targets.