Business Process Specialist (Analyst)

Danté Personnel Recruitment; Randburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading recruitment firm is seeking a Business Process Specialist in Randburg. The role involves analyzing and improving business processes, ensuring compliance, and implementing efficient solutions. Candidates should have a relevant degree and extensive experience in process management. Strong computer skills and knowledge of process improvement methodologies are essential.

Qualifications

• Minimum 3-5 years' experience in Business Process analyzing.
• Proven experience as a Process Manager or similar role.

Responsibilities

• Analyze and improve Business Processes to identify areas for improvement.
• Develop and implement process solutions to streamline operations.
• Document and update business processes with clear guides.

Skills

Process Improvement Methodologies

Advanced Computer Skills

Education

NDip or Degree in relevant field

Tools

Microsoft Office

Process Mapping Software

Job description

SA - Gauteng, Randburg Business Process Specialist (Analyst)

Based in Randburg

R26 600 – R35000 ctc Minimum requirements :

Minimum Grade 12 with preferably math, with a NDip or Degree in relevant field of expertise

Minimum 3 – 5 years’ experience in Business Process analyzing, designing, and implementation

Proven experience as a Process Manager or similar role.

Advanced Understanding of process improvement methodologies

Advanced Computer Skills: including Microsoft Office, and process mapping software

Department : Compliance

KEY AREAS OF RESPONSIBILITY

1. The Responsibilities and duties of the Process Manager are to analyze and improve Business Processes and identify areas for improvement.
2. Develop and implement process solutions to streamline operations, improve efficiencies, and increase productivity.
3. Plan, document, and analyze specific business processes to ensure compliance with Company and Industry standards.
4. Ensure that efficient processes are developed and implemented related to each country's processes and systems concerning Contracts, Case Management, Contractor care, and information flow to payroll and HR systems.
5. Evaluate existing business processes, create flowcharts, manuals, and documentation outlining current practices.
6. Create overall business process flows by analyzing data and developing improvements to increase productivity, reduce costs, and enhance service delivery.
7. Collaborate with internal departments, especially Solutions, to gather information and develop processes related to contracts and service delivery per country.
8. Document and update business processes with clear, step-by-step guides for implementation.
9. Oversee the implementation of improved processes, working closely with managers and staff to ensure clarity and efficiency.
10. Consult external expertise if necessary to ensure process compliance across all business levels.
11. Monitor and analyze business processes regularly through reports and departmental consultations.
12. Identify and mitigate process risks and issues.
13. Assist in training staff on procedural changes and oversee training on new policies.
14. Continuously analyze post-implementation to ensure processes meet desired outcomes.
15. Update documents, procedures, and policies as needed based on ongoing improvements.
16. Provide regulatory process reports to the GM and MD.