Business Process Engineer

Capitec Bank; Stellenbosch; On-site; ZAR 600,000 - 800,000; Full time

Job summary

Capitec Bank is seeking an energetic, self-motivated individual for a role in operational risk and business resilience. The ideal candidate will drive strategic initiatives, enhance risk frameworks, and improve data capabilities within a dynamic environment. This position requires strong analytical skills and a minimum of 5 years of relevant experience, aiming to help Capitec innovate in service delivery.

Benefits

Growth opportunities

Employee benefits

Focus on team member value

Qualifications

• Minimum of 5 years relevant experience in processing systems and support.
• 2-3 years in risk management or operational resilience.
• Experience in Business Process Engineering in banking is preferred.

Responsibilities

• Support operational risk team by enhancing risk frameworks.
• Improve cross-functional processes and reporting capabilities.
• Drive strategic initiatives that align operations with regulations.

Skills

Strategic thinking

Innovative solution implementation

Data analytics

Process improvement

Cross-functional collaboration

Tools

SAP

Salesforce

Power BI

Core banking systems

Job description

Apply by:

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To join us, follow the steps below:

1. To learn about life at Capitec and complete a short assessment, please click here!
2. Once you have completed the above, finalize your application by clicking apply below.

Join Us in Becoming the Best Bank in the World!

We appoint energized and motivated people for their potential and continuously seek talented, driven individuals to help us innovate and evolve. We focus on finding the right people for the right jobs. We love what we do because we aim to make a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to building a brand we are proud of and that earns our clients' trust.

Who We Are

We are a bank, but we’re much more than that. We believe banking is about enabling people to control their financial lives through simplified, accessible, affordable banking delivered through personal experiences. By helping our clients manage their financial lives better, we enable them to live better.

Why Choose Us

At Capitec, we live up to our CEO values in every situation – always putting the Client first, acting with Energy, and taking Ownership. To support our team members, our Employee Value Proposition offers growth opportunities, employee benefits, and a focus on making each member feel welcome, valued, and focused, with opportunities to grow.

About The Role

Are you passionate about cross-functional collaboration, defining and improving processes, turning data into insights, and shaping risk strategy? This role offers a unique opportunity to work at the intersection of operational risk, business resilience, and innovation. You’ll support Capitec’s Operational Risk team by driving strategic initiatives that enhance risk frameworks, align operations with regulatory expectations, improve cross-functional processes, and advance data capabilities and reporting.

You should bring strong facilitation skills, a deep understanding of business process analysis and improvement, core banking systems, data architecture, analytical skills, and a collaborative spirit. Working closely with cross-functional teams, you’ll unpack complex requirements, streamline operations, and contribute to risk mitigation strategies across various business areas.

What We Are Looking For

• A self-starter with strategic thinking and innovative solution implementation skills.
• Minimum of 5 years’ relevant experience in processing systems, processes, procedures, and support in a similar environment.
• Minimum of 2-3 years in risk management, operational resilience, or business continuity.
• Proven experience in data analytics, data architecture, business model design, process development, and regulatory reporting.
• Proficiency in SAP, Process Mapping, CRM platforms such as Salesforce, Power BI, and core banking systems.
• Experience in Business Process Engineering within a banking environment is preferred.
• Extensive knowledge of Data Trend Analysis, Business Case Development, Lean principles, Change Management, SDLC, Project Management, Agile practices, and Quality Management.
• Knowledge of BABOK, SOA, TOGAF, and ARCHIMATE.

If you are interested in joining this dynamic team on a mission to build the best bank in the world by unlocking its people's potential, please apply. We look forward to hearing from you!

Capitec is committed to diversity, and all appointments will support our employment equity goals.

Conditions of Employment

A clear criminal and credit record is required.