Business Process Engineer

Capitec Client Care; Stellenbosch; On-site; ZAR 600,000 - 850,000; Full time

Job summary

A leading bank in South Africa is looking for a passionate professional with extensive experience in operational risk and business process analysis. The role involves supporting strategic initiatives, improving risk frameworks, and leveraging data capabilities. With a commitment to diversity and inclusion, the bank fosters a welcoming environment, offering numerous opportunities for growth and development.

Benefits

Growth opportunities

Employee benefits

Savings plans

Qualifications

• Minimum 5 years' experience in processing systems and support.
• 2-3 years in risk management or business continuity required.
• Experience in data analytics and operational solutions in banking.

Responsibilities

• Support operational risk team by driving strategic initiatives.
• Enhance risk frameworks and align operations with regulations.
• Contribute to risk mitigation strategies across business areas.

Skills

Data Trend Analysis

Business Process Engineering

Analytical skills

Facilitation skills

Strategic thinking

Tools

SAP

Salesforce

Power BI

Core banking systems

Process Mapping

Job description

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Date: 27 May 2025

Location: Stellenbosch, Western Cape, ZA

Company: Capitec Bank Ltd

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

• To see what life at Capitec is all about and complete a short assessment, please click here!
• Once you have completed the above, finalize your application by clicking apply below.

Join Us in Becoming the Best Bank in the World!!

We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to building a brand that we are proud of and that earns the trust of our clients.

Who We Are

We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable, and delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better.

Why Choose Us

At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy, and take Ownership. To support our people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities, as well as employee benefits and savings. We prioritize making each member of the Capitec team feel welcome, valued, focused, and given opportunities to grow.

About The Role

Are you passionate about cross-functional collaboration, defining and improving processes, turning data into insights, and shaping risk strategy? This role offers a unique opportunity to be at the intersection of operational risk, business resilience, and innovation. You’ll support Capitec’s Operational Risk team by driving strategic initiatives that enhance risk frameworks, align operations with regulatory expectations, improve cross-functional processes, and advance data capabilities and reporting.

You should bring strong facilitation skills, a deep understanding of business process analysis and improvement, core banking systems, data architecture, analytical skills, and a collaborative spirit. Working closely with cross-functional teams, you’ll unpack complex requirements, streamline operations, and contribute to risk mitigation strategies across various business areas.

What We Are Looking For

• A self-starter with strategic thinking ability and innovative solution implementation skills.
• Minimum of 5 years’ relevant experience in processing systems, processes, procedures, and support in a similar environment.
• Minimum of 2-3 years in risk management, operational resilience, or business continuity.
• Proven experience in data analytics, data architecture, business model design, process development, and operationalization of new solutions in line with regulatory requirements.
• Proficient in SAP, Process Mapping, CRM platforms like Salesforce, Power BI, and core banking systems.
• Experience in Business Process Engineering within a banking environment is ideal.
• Extensive knowledge of Data Trend Analysis, business case development, Lean principles, Change Management, SDLC, Project Management, Agile practices, and Quality Management.
• Knowledge of BABOK, SOA, TOGAF, and ARCHIMATE is advantageous.

If you are interested in joining this dynamic team on a mission to build the best bank in the world by unlocking the potential of its people, please apply. We look forward to hearing from you!

Capitec is committed to diversity, and all applications will be considered in support of our employment equity goals.

Conditions of Employment: Clear criminal and credit record.

Capitec is committed to diversity and will consider applications in support of our employment equity goals.