Business Process Engineer

Capitec; Stellenbosch; On-site; ZAR 500,000 - 900,000; Full time

Job summary

Capitec is seeking a passionate individual for the Operational Risk team, focusing on driving strategic initiatives and improving business processes. The ideal candidate will have substantial experience in risk management, data analytics, and process improvement, contributing to the bank’s mission of innovation and operational excellence. This role offers a dynamic environment in a company committed to its employees' growth and success.

Qualifications

• Minimum 5 years’ experience in processing systems and procedures.
• 2-3 years in risk management or operational resilience.
• Experience in Business Process Engineering in banking preferred.

Responsibilities

• Support Operational Risk team in driving strategic initiatives.
• Enhance risk frameworks and align operations with regulations.
• Streamline business processes across various areas.

Skills

Facilitation skills

Data analytics

Business process analysis

Collaboration

Risk management

Tools

SAP

Salesforce

Power BI

Core banking systems

Job description

Join Us in Becoming the Best Bank in the World!

We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to building a brand that we are proud of and that earns the trust of our clients.

Who We Are

We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through simplified, accessible, affordable banking delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better.

Why Choose Us

At Capitec, we offer our best by living up to our CEO values in every situation – always putting the Client first, acting with Energy, and taking Ownership. To support our people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities, employee benefits, and savings. We prioritize making each team member feel welcome, valued, focused, and given opportunities to grow.

About The Role

Are you passionate about cross-functional collaboration, defining and improving processes, turning data into insights, and shaping risk strategy? This role offers a unique opportunity to be at the intersection of operational risk, business resilience, and innovation. You’ll support Capitec’s Operational Risk team by driving strategic initiatives that enhance risk frameworks, align operations with regulatory expectations, improve cross-functional business processes, and advance data aggregation, integrity, and reporting.

You will need strong facilitation skills, a deep understanding of business process analysis and improvement, core banking systems, data architecture, along with analytical acumen and a collaborative spirit. Working closely with cross-functional teams, you’ll unpack complex requirements, streamline operations, and contribute to risk mitigation strategies related to business processes and data across various business areas.

What We Are Looking For

• A self-starter with the ability to think strategically and implement innovative solutions.
• Minimum of 5 years’ relevant experience in processing systems, processes, procedures, and support in a similar environment.
• Minimum of 2-3 years in risk management, operational resilience, or business continuity.
• Proven experience in data analytics, data architecture, business model design, process development, and operationalization of new business solutions in line with regulatory requirements.
• Proficient in SAP, process mapping, CRM platforms such as Salesforce, Power BI, and core banking systems.
• Experience in Business Process Engineering within a banking environment is preferred.
• Extensive knowledge of Data Trend Analysis, Business Case Development, Lean Principles, Business Change Lifecycle, System Development Lifecycle, Project Management Lifecycle, Agile Practices, and Quality Management.
• Knowledge of BABOK, SOA, TOGAF, and ARCHIMATE frameworks.

If you are interested in joining this dynamic team on our mission to build the best bank in the world by unlocking the potential of our people, please apply. We look forward to hearing from you!

Capitec is committed to diversity, and where feasible, all appointments will support our employment equity goals.

Conditions of Employment

Clear criminal and credit record required.