Business Process Engineer

Customer Solution Consultant

Location: Cape Town On-Site and willing to travel to customers.

Our Client is a leading integration and automation platform (iPaaS) helping organizations streamline operations, improve data visibility, and scale digital transformation. Headquartered in Cape Town (Somerset West), with a growing global customer base,
enables teams to automate and integrate any application, system, or database with speed and simplicity.

As they continue to scale, we are proud to launch our own Centre of Excellence, a space where technology and consulting meet to solve real-world problems.

You'll be joining a forward-thinking team that believes in the power of human-led, technology-enabled services. Our customers span different industries, and we're united by one mission: helping them get full value from their subscription.

Your Role in the Centre of Excellence

As an Integration Analyst Consultant, you'll work directly with customers to drive discovery, work with our Integration Architect to deliver smart integration strategies, and ensure clients are maximizing their software investment.

You'll act as a trusted consultant uncovering automation opportunities, advising on process, and guiding clients through transformation journeys that have a direct business impact.
This is a high-ownership, high-impact role that blends business analysis, integration know-how, and client collaboration.

What You'll Do

• Partner with customers to analyse systems, understand business workflows, and identify integration opportunities.
• Run discovery and requirements workshops to surface technical and business needs.
• Propose, document, and present tailored integration solutions using Flowgear
• Assist with data and process modelling, transformation mapping, and best-practice configuration
• Provide hands-on support for customers during integration design, build, and optimization phases
• Work alongside our internal Solution Engineering team and support teams to drive value realisation
• Lead post-implementation reviews to ensure solutions are delivering measurable outcomes
• Contribute to internal knowledge sharing, platform feedback, and product evolution

Who You Are

Qualifications

• Bachelor's degree or equivalent in Information Technology, Computer Science, Engineering, or Finance
• Knowledge of ERP and Financial systems processes.
• Relevant ERP or iPaaS certifications (e.g. Sage, NetSuite, Flowgear, Workday, Oracle, etc.)

Other Qualifications

• ERP Certifications in Syspro, Netsuite, Sage
• Experience iPaaS platforms
• Low-code / no-code platform familiarity
• Scripting or API development exposure

Experience Required

• 4-6 years in an integration analyst focused consulting, business systems analyst, or implementation role.
• Understanding of ERP ecosystems: Workday, SAP, Oracle, NetSuite, Sage etc
• Strong grasp of finance process flows and transformation initiatives.
• Experience designing integrations with Financial Institutions, Manufacturing and eCommerce.
• Hands-on experience with data modeling and transformation logic.
• Familiarity with API concepts (REST, SOAP, GraphQL), JSON, XML, and middleware integration strategies.
• Ability to independently lead client-facing workshops and design sessions.

Desirable Competencies

• Financial processes transformation projects. HR integration projects and data migration understanding
• Cross-functional collaboration skills with Finance, HR, and IT stakeholders
• Strong verbal and written communication skills
• Passion for using technology to solve complex business challenges