Business Process Engineer

CLS Human Capital Specialists; Pretoria; On-site; ZAR 450,000 - 600,000; Full time

Job summary

A leading company is seeking a Process Engineer to support clients on their digital transformation journey. The role involves analyzing and improving business processes, collaborating with teams to implement tech solutions, and maintaining client relationships. Candidates should have a relevant engineering degree and experience in business analysis, with strong communication skills and a focus on problem-solving.

Qualifications

• 3+ years' experience in process engineering or business analysis.
• Experience with business process mapping and analysis.
• Exposure to digital operations or automation tools.

Responsibilities

• Lead and support clients in digital transformation via process mapping.
• Collaborate with teams to design scalable tech solutions.
• Engage clients to identify inefficiencies and suggest improvements.

Skills

Emotional intelligence

Communication skills

Problem-solving

Strategic thinking

Low-code platforms understanding

AI tools interest

Education

Relevant degree in Industrial, Mechanical, Civil, or Chemical Engineering

Job description

Job Location : Gauteng, Pretoria Deadline : August 30, 2025 Quick Recommended Links

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Job Purpose :

• To lead and support clients through their digital transformation journey by analysing, mapping, and improving their business processes, while collaborating with internal teams to design and implement scalable, tech-enabled solutions.

REQUIREMENTS

• Relevant degree in Industrial, Mechanical, Civil, or Chemical Engineering (Strong Technicon qualifications will also be considered)

Minimum applicable experience (years) :

• 3+ years’ experience in a process engineering, business analysis, or similar role

Required nature of experience :

• Business process mapping and analysis
• Exposure to digital operations or automation tools
• Collaboration with product or development team

Skills and Knowledge (essential) :

• High emotional intelligence and excellent communication skills
• Problem-solving and solution-focused mindset
• Understanding of or interest in low-code platforms and AI tools
• Strategic thinking and ability to build client trust

KEY PERFORMANCE AREAS :

Client Process Mapping & Analysis

• Engage directly with clients to understand their business models
• Document current processes and identify inefficiencies
• Facilitate workshops and interviews to gather process insights
• Collaborate with internal product and development teams
• Translate process insights into digital or AI-driven solutions
• Contribute to the design of low-code workflows
• Support implementation and user training

Client Relationship Management

• Collaborate with internal product and development teams
• Translate process insights into digital or AI-driven solutions
• Contribute to the design of low-code workflows
• Support implementation and user training

Client Relationship Management

• Maintain strategic partnerships with assigned clients
• Act as a trusted advisor in their transformation journey
• Monitor solution performance and identify ongoing needs
• Provide regular progress feedback and recommendations
• Support account growth through value delivery

Continuous Learning & Contribution to Innovation

• Stay current with emerging tech and automation trends
• Participate in internal knowledge sharing
• Contribute to the development of scalable solution templates
• Share feedback to improve internal tools and processes

Internal Collaboration & Reporting

• Ensure accurate documentation of all client engagements
• Report on progress, risks, and outcomes to leadership
• Support sales or pre-sales conversations as needed
• Collaborate cross-functionally across teams
• Contribute to the overall growth of the Innovation division

Other :

• Proficient in English (Afrikaans advantageous)
• Own transport and valid driver’s licence