Business Process Analyst

MBA-Exchange.com; Cape Town; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading South African online retailer is seeking a talented Business Process Analyst - Marketplace to enhance financial processes at their Cape Town headquarters. This role involves analyzing workflows, implementing data-driven solutions, and ensuring compliance and internal controls. Candidates should have a background in finance or business analysis, with significant experience in financial systems. The company offers a flexible remuneration package in a dynamic environment.

Benefits

Flexible remuneration package

Dynamic work environment

Opportunities for professional growth

Qualifications

• 3-5 years in financial analysis, business analysis, or process improvement.
• Business analysis or process improvement certifications beneficial.
• Experience with financial systems and ERPs.

Responsibilities

• Analyze and improve financial processes within Marketplace.
• Develop financial dashboards and automated reports.
• Ensure regulatory and tax compliance monitoring.

Skills

Analytical skills

Problem-solving skills

Stakeholder management

Process improvement methodology knowledge

Education

Bachelor’s degree in Commerce, Accounting, Finance, or related field

Tools

Excel

Power BI

SQL

Visio

Job description

takealot.com, a leading South African online retailer, is looking for a highly talented Business Process Analyst - Marketplace to join our Head Office in Cape Town.

We are a young, dynamic, hyper-growth company seeking smart, creative, hardworking people with integrity. We offer a market-related, flexible remuneration package, a great work environment, and exciting challenges to help you build something great.

This position reports to: Finance Manager

Purpose of this position:

The Business Process Analyst: Marketplace Finance is a critical role focused on analyzing and improving financial processes within Takealot’s marketplace ecosystem. Responsibilities include analyzing workflows, identifying inefficiencies, and implementing data-driven solutions to enhance financial visibility, internal controls, compliance, and risk management, supporting operational excellence and growth.

Your responsibilities will include:

1. Process Analysis & Continuous Improvement
2. Conduct analysis of financial processes and workflows
3. Identify bottlenecks and inefficiencies
4. Design and implement optimized processes
5. Develop process documentation and SOPs
6. Lead process improvement initiatives
7. Collaborate with stakeholders for requirements gathering and validation

1. Financial Data Analysis & Insights
2. Analyze financial data for trends and anomalies
3. Create reports and dashboards for financial performance
4. Develop and monitor KPIs
5. Conduct root cause analysis
6. Provide recommendations for process and decision improvements
7. Support financial reporting activities

1. Financial Visibility & Reporting Enhancement
2. Develop financial dashboards and automated reports
3. Create forecasting models
4. Establish performance metrics and monitoring systems
5. Generate ad-hoc analysis for management
6. Ensure data accuracy across systems

1. Internal Controls & Risk Assessment
2. Assess control frameworks and identify gaps
3. Design control procedures
4. Conduct risk assessments and recommend mitigations
5. Monitor control effectiveness
6. Support audit preparations

1. Compliance Monitoring & Analysis
2. Monitor regulatory and tax compliance
3. Analyze compliance processes and recommend improvements
4. Support reporting requirements
5. Manage seller compliance processes
6. Stay updated on regulatory changes

1. System Integration & Process Automation
2. Identify automation opportunities
3. Support system integrations
4. Collaborate on system enhancements
5. Test and document system changes

1. Stakeholder Collaboration & Support
2. Work with cross-functional teams
3. Facilitate workshops and meetings
4. Support strategic projects and initiatives
5. Communicate findings and support change management

Minimum Required Qualifications:

• Bachelor’s degree in Commerce, Accounting, Finance, or related field

Minimum Required Experience:

• 3-5 years in financial analysis, business analysis, or process improvement

Minimum Required Competencies:

• Business analysis or process improvement certifications (e.g., Lean Six Sigma) beneficial
• Experience with process mapping, analysis, and optimization
• Experience with financial systems and ERPs
• Background in e-commerce or digital platforms advantageous
• Knowledge of financial controls and risk management

Technical Skills:

• Advanced Excel and financial modeling
• Process mapping tools (Visio, Lucidchart)
• Data visualization tools (Power BI, Tableau)
• SQL or similar query languages
• ERP systems familiarity
• Workflow automation technologies

Skills & Abilities:

• Analytical and problem-solving skills
• Process improvement methodology knowledge
• Effective communication and stakeholder management
• Organizational and time management skills
• Proactive and adaptable mindset

The Environment:

• Entrepreneurial, dynamic, customer-centric culture
• Focus on ownership, teamwork, and continuous improvement
• Seeking an "Extraordinary Mind" who is smart, has integrity, and is hardworking