Business Process Administrator

Stonebridge HR Solutions; Randburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A dynamic HR consulting firm in Randburg seeks an Administrator to provide comprehensive support to the Business Process Manager. The role involves mapping workflows, maintaining documentation, coordinating meetings, and supporting system updates. Candidates should have a diploma in Business Administration and over 2 years of administrative experience, preferably in media or advertising. Strong organizational skills and proficiency in Microsoft Office are essential. Competitive benefits and a supportive work environment are offered.

Qualifications

• 2+ years administrative experience in media, advertising, or operations preferred.
• Familiarity with workflow systems and campaign platforms is a plus.

Responsibilities

• Assist in mapping current OOH workflows and documenting process changes.
• Schedule and coordinate cross-functional meetings and training sessions.
• Maintain an organized repository of SOPs, process documentation, and templates.
• Support the integration and maintenance of systems and reporting platforms.
• Prepare standard reports and dashboard inputs under BPM guidance.

Skills

Strong organizational and documentation skills

Attention to detail

Effective written and verbal communication

Proactive mindset

Ability to multitask

Education

Diploma or degree in Business Administration

Tools

Microsoft Office Suite

Project management tools

Job description

Overview

Position overview : To provide comprehensive administrative and operational support to the Business Process Manager (BPM), enabling efficient execution of business processes across Out-of-Home (OOH) advertising functions. The Administrator plays a vital role in document handling, stakeholder coordination, system updates, and quality control processes that contribute to the BPMs strategic initiatives

Requirements

• Diploma or degree in Business Administration or related field
• 2+ years administrative experience in media, advertising, or operations (OOH sector preferred)
• Proficiency in Microsoft Office Suite; experience with project management tools is a plus

Key Skills & Attributes

• Strong organizational and documentation skills
• Attention to detail and a proactive mindset
• Effective written and verbal communication
• Familiarity with workflow systems and campaign platforms (preferred)
• Ability to multitask and work in a fast-paced environment

Responsibilities

Process Administration & Coordination

• Assist in mapping current OOH workflows and documenting process changes
• Schedule and coordinate cross-functional meetings and training sessions
• Maintain an organized repository of SOPs, process documentation, and templates

Technology & Systems Support

• Support the integration and maintenance of systems and reporting platforms
• Assist with user access requests, troubleshooting, and system update tracking
• Collate and submit feedback on tool usability and improvement area

Reporting & Data Accuracy

• Prepare standard reports and dashboard inputs under BPM guidance
• Consolidate production and campaign data for internal stakeholders
• Support data validation efforts to ensure consistency and reliability
• Ensure alignment with quality control procedures and reporting expectation

Training Logistics & Communications

• Manage logistics for training sessions (venue booking, attendee tracking, material prep)
• Draft internal communication on process changes, reminders, and timelines
• Update training documentation based on feedback and revisions

Note

Please note only shortlisted candidates will be contacted. If you have not heard from us in 2 weeks, please consider your application unsuccessful.