Business Operations Team Lead (Fixed Term) – Consumer Goods

Sapientis Talent Management Pty. Ltd.; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading Consumer Goods company in Cape Town is seeking an experienced operations specialist to provide operational support to Sales Centres. You will oversee inventory management and ensure compliance with company procedures. The ideal candidate has a degree or diploma in Operations and at least 5-6 years of supervisory experience, with strong leadership skills and a proven customer care track record. This is a 12-month fixed-term contract.

Qualifications

• Matric required.
• Minimum 5-6 years' supervisory experience in FMCG or related sectors.
• Clear communicator for impactful communications.

Responsibilities

• Oversee inventory management and optimize working capital.
• Ensure compliance with SOPs for Sales Centres.
• Lead and support team with training.

Skills

Leadership skills

Customer care

Inventory management

Data analytics

Proficient in MS Office

Education

Degree or Diploma in Operations or Business Management

Job description

A dynamic and globally recognized Consumer Goods company has an exciting opportunity for an experienced and highly capable operations specialist to provide leadership and operational support to Sales Centres in Southern Africa. Working as part of the regional team, you will play a pivotal role in ensuring top-notch service and product availability, and managing Customer Service & Warehousing operations at various sales centres.

Beyond this you will also have the following key responsibilities:

• Overseeing inventory management and data analytics, including maintaining inventory controls and optimizing working capital management.
• Ensuring compliance with company SOPs and reporting requirements for Sales Centres.
• Providing leadership, guidance, support, and training to the team members.
• Focusing on continuous improvement initiatives to enhance operational efficiency.
• Leading cost reduction and efficiency improvement projects.

You will meet the following minimum requirements

• Matric
• Degree or Diploma in Operations, Business Management, Sales or related
• At least 5 – 6 years of service operations supervisory/leadership experience within the FMCG, Direct Marketing or Pharmaceutical sectors
• Exceptional customer care track record.
• Strong leadership skills with flexibility to adapt to various leadership styles.
• Proficiency in MS Office applications (Word, Excel, PowerPoint).

• A clear, articulate communicator who can create impactful communications for internal and external audiences
• Experience working for an international company / Experience and exposure to countries outside of South Africa is highly advantageous

Location: Cape Town

Duration: 12 months fixed term contract

To apply please send a detailed CV (in MS Word format) via email to [e-mail] (Ref: BOS_BH_WP)

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