Business Manager, Mthatha (Pipeline)

Capitec Bank Limited; Mthatha; On-site; ZAR 520,000 - 720,000; Full time

Job summary

Capitec Bank Limited is seeking an energetic Business Banking Manager to retain and grow a portfolio of business clients by offering value-adding financial solutions. The role emphasizes proactive sales, service management and strong credit assessment capabilities.

The ideal candidate has 5+ years in banking (3+ in business banking) with leadership experience and a solid grasp of CRM, risk, and banking processes to drive growth in the Eastern Cape region.

Qualifications

• Banking experience of at least 5 years, with 3 years in Business Banking.
• Experience managing a complex portfolio of business customers.
• Experience preparing and motivating credit applications.
• Cost control and sales management.
• 1–2 years managerial/leadership experience.
• 1–2 years managing a small business centre.

Responsibilities

• Retain and grow a portfolio of business clients by identifying value-adding solutions.
• Provide proactive business banking sales and service management.
• Identify and implement tailored financial product solutions.
• Collaborate with credit and operations teams to support client needs.

Skills

Interpersonal skills

Analytical skills

MS Office

Commercial thinking

Strategic thinking

Communication skills

Attention to detail

Education

Relevant tertiary qualification

Bachelor's Degree in Business Management or Finance

Job description

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry.

Purpose Statement

• To provide a proactive business banking sales and service management function that will retain and grow a portfolio of business clients by identifying and implementing value adding and specialised business banking financial products solutions from a range of standard and/or customized offerings.

Experience

Minimum:

• Banking experience of at least 5 years, of which 3 years should have been spent in the Business Banking environment.
• Experience of managing a complex portfolio of business customers with a service and financial analysis focus.
• Significant experience in preparing and motivating Credit applications
• Cost control and sales management

Ideal:

• 1-2 years managerial /leadership experience
• 1-2 years managing a small business centre

Qualifications (Minimum)

• A relevant tertiary qualification in Business Management or Finance

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Business Management or Finance

Knowledge

Minimum:

• Principles and practices of business economics and the current business economic environment.
• Customer relationship management (CRM) principles and techniques
• Different industry sectors and sector risk profiles/ trends; this includes an understanding of the impact of climatic conditions on the agricultural market (if there are agric clients in the portfolio).
• Local market (LM) sales principles and practices to manage and optimise retention and growth within the portfolio.
• General banking practices and procedures.
• Knowledge of competitor product offerings/ channels/ operational and marketing tactics.
• Credit principles and practices, including an understanding of credit application, securities
• Legal entities (companies, close corporations, sole proprietorships etc.) in the commercial market and the legislative restrictions and requirements governing these from a financial services perspective.
• Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA).
• Able to extract, analyse and apply CRM insights to influence the client management approach and strategy
• General understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market

Ideal:

• Features, benefits and value propositions of the respective company product/service offerings.
• Multi-level products available and pricing structures
• Current taxation laws as they apply to customers.
• A good knowledge of administration processes and procedures pertaining to Business Banking transactions
• Financial Modelling; activity based costing, financial analysis (evaluating and identifying trends), complex cash flow cycles (industry/ sector specific)

Skills

• Interpersonal & Relationship management Skills
• Analytical Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Commercial Thinking Skills
• Strategic Thinking Skills
• Communications Skills
• Attention to Detail

Conditions of Employment

• Clear criminal and credit record
• Willingness to work flexible hours (including Saturdays and Public Holidays)

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.

Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No: 1980/003695/06