Business Manager

Ringway London; oThongathi; On-site; ZAR 600,000 - 850,000; Full time

Job summary

Ringway London is seeking an experienced Business Manager in oThongathi, KwaZulu-Natal, South Africa. This key role focuses on supporting operational excellence and driving performance across the Kent County Council highways contract.

The Business Manager will lead initiatives for continuous improvement while overseeing compliance, strategy, and team collaboration. Candidates should possess a strong background in business management and performance improvement within the infrastructure sector.

Qualifications

• Experience in business management, performance, or continuous improvement within infrastructure or highways.
• Strong understanding of KPIs, governance, compliance, and audit processes.
• Experience managing ISO standards (9001 / 14001 / 45001 / 44001).
• Confident communicator who can influence at all levels.
• Highly organised, analytical, and solutions-focused.

Responsibilities

• Lead the business planning process and support strategy development.
• Drive operational excellence initiatives and improvement projects.
• Oversee and track contract KPIs, performance metrics, and compliance.
• Manage internal and external audits (ISO / BSI / client audits).
• Champion innovation and employee engagement initiatives.

Skills

Business management

Performance improvement

KPI management

Audit processes

Communication

Analytical thinking

Job description

Business Manager

Ringway is seeking an experienced Business Manager to support the delivery of operational excellence across the Kent County Council highways contract. This key leadership position is responsible for driving performance, compliance, and continuous improvement across the contract.

Role Overview

Reporting to the Contracts Director, the Business Manager will lead operational excellence, performance management, and continuous improvement initiatives, ensuring the contract delivers right‑first‑time, every time. The role works closely with operational teams and leadership to drive business planning, compliance, strategic initiatives, and a culture of quality, efficiency, and innovation.

Duties

• Lead the business planning process, supporting strategy development and delivery.
• Drive operational excellence initiatives and continuous improvement projects across the contract.
• Oversee and track contract KPIs, performance metrics, and compliance activities.
• Manage and coordinate internal and external audits (ISO / BSI / client audits).
• Lead governance of health, safety, and environmental performance monitoring.
• Act as the IMS and quality lead, ensuring systems, policies, and procedures are effective and up to date.
• Champion innovation, communication, and employee engagement initiatives.
• Drive social value and environmental initiatives.
• Support leadership teams with reporting, compliance calendars, and performance insights.

Person Specification

• Experience in business management, performance, or continuous improvement within infrastructure, highways, or similar sectors.
• Strong understanding of KPIs, governance, compliance, and audit processes.
• Experience managing or supporting ISO standards (9001 / 14001 / 45001 / 44001).
• Confident communicator who can influence at all levels.
• Highly organised, analytical, and solutions‑focused.
• Passionate about driving improvement, innovation, and operational excellence.

Contract Information

Contract Type: Permanent

Hours: Full Time – 40 hours, Monday to Friday.

Equality, Diversity and Inclusion

Ringway recognises the importance of equity of opportunity and fair treatment of all current and potential employees. We encourage applications from individuals with diverse backgrounds.