Business Leader

Jonsson Workwear; Durbanville; On-site; ZAR 600,000 - 750,000; Full time

Job summary

A prominent workwear retailer in Durbanville is seeking a Business Leader to drive brand growth and ensure an exceptional customer experience. The ideal candidate will possess strong leadership skills and be hands-on with the team, fostering a customer-centric culture while identifying new business opportunities. This role is essential for building solid relationships and maintaining operational excellence.

Qualifications

• Entrepreneurial spirit with a passion for brand growth.
• Ability to effectively communicate with customers and team.
• Experience in managing teams and daily operations.

Responsibilities

• Uphold a brilliant customer experience by providing outstanding service.
• Manage daily operations while maintaining composure under pressure.
• Identify new business opportunities and instil a customer-centric culture.

Skills

Interpersonal skills

Leadership

Customer relationship management

Job description

Overview

We are obsessed with creating an exceptional experience for our customers. The Jonsson Workwear experience transcends traditional retail - we continually strive for brilliance. One of the ways we bring this vision to life is through our iconic Jonsson Workwear branches, each one offering the ultimate gateway into our world of workwear. No matter the job, industry or conditions our customers work in, we offer endless possibilities, equipping our customers with high-performance workwear that empowers them to perform at their peak.

Recognising the significant role these spaces play in the Jonsson Workwear experience, we're on the search for an entrepreneurial and industrious Business Leader who exhibits the drive, initiative and natural leadership skills to confidently lead Jonsson Workwear Durbanville.

In this role, you will be accountable for upholding a brilliant customer experience by providing outstanding service, all while being actively hands-on alongside your team. The Business Leader position requires someone with an entrepreneurial spirit who can drive the growth of the brand with authentic passion and dedication, all while leading and inspiring the dedicated team that supports it.

Responsibilities

• In this role, you will be accountable for upholding a brilliant customer experience by providing outstanding service, all while being actively hands-on alongside your team. The Business Leader position requires someone with an entrepreneurial spirit who can drive the growth of the brand with authentic passion and dedication, all while leading and inspiring the dedicated team that supports it.
• Possess excellent interpersonal skills required to effectively communicate with customers and our people.
• Create and maintain solid, long-term customer relationships, and empower your team to do the same with genuine enthusiasm.
• Build, inspire and guide a driven, high-performance team that will contribute to the store's ongoing success.
• Efficiently manage daily operations of Jonsson Workwear Durbanville maintaining accuracy and composure under pressure.
• Proactively identify new business opportunities and instil a customer-centric culture.

In line with Jonsson Workwear's commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.