Business Intelligence Developer

African Bank; Gauteng; On-site; ZAR 30 000 - 60 000; Full time

Job summary

Join a forward-thinking banking institution as a Data Analyst focused on Customer Engagement Channels. In this vital role, you will manage information flows and reporting processes, ensuring timely delivery of Management Information System (MIS) reports. You will utilize tools like Power BI and SQL to provide actionable insights that drive data-informed decisions. This position offers the opportunity to foster relationships with business units and enhance reporting accuracy while optimizing analytics practices. If you are passionate about data and eager to make a significant impact in the banking sector, this is the perfect opportunity for you.

Qualifications

• 1-3 years of experience in data management and reporting within a financial institution.
• Strong analytical skills with a focus on data-driven decision-making.

Responsibilities

• Ensure timely creation of daily, weekly, and monthly MIS reports.
• Automate reporting processes and implement best practices for data utilization.

Skills

Data Management

Reporting

Stakeholder Management

Data Analysis

Automation

Education

Degree in Data Science or related field

Tools

Power BI

Excel

SQL

Job description

Job Description: Customer Engagement Channels Data Analyst

We are seeking a Data Analyst to effectively manage information and reporting flows for Customer Engagement Channels.

Key Responsibilities:

1. MIS Production: Ensure the timely creation of standard daily, weekly, and monthly Management Information System (MIS) reports, including but not limited to new business, product, customer, performance, productivity, and executive reports.
2. MIS Platform Management: Translate business requirements into advanced MIS reports and manage the reporting platform.
3. Automation & Optimization: Automate reporting processes, consult with business users, and implement best practices to optimize reporting, data utilization, analytics, and forecasts.
4. Analytics & Insights: Utilize tools such as Power BI, Excel, and SQL to provide actionable insights and support data-driven decision-making.
5. Ad Hoc Reporting: Manage data provision for ad hoc analysis, investigations, and provide solutions and recommendations.
6. Stakeholder Management: Maintain relationships with business unit heads and coordinate with data teams to ensure data accuracy and consistency.
7. Reporting & Communication: Provide reports for regular forums (monthly and quarterly) adhering to timelines and quality standards.

Customer Relationship Management:

• Create and maintain productive relationships with internal clients.
• Keep clients informed of progress through various communication channels.
• Exceed client expectations to build a positive image.
• Ensure fair treatment of internal and external customers at all times.

Minimum Requirements:

• Education: [Specify degree or qualification if available]
• Experience: 1-3 years in data management and reporting within a financial institution.
• Employment Type: Full-time
• Job Function: Business Development
• Industry: Banking