Business Insights Manager

oldmutual; Cape Town; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

Old Mutual in Cape Town is seeking a Business Insights Manager to lead actuarial control cycle monitoring, valuation data integrity, and reinsurance oversight within Group Risk. The role focuses on delivering actionable insights, executive storytelling, and robust governance across data, models and performance metrics.

You will collaborate with Actuarial, Pricing, Product, Claims, Finance and IT, mentoring a high-performing team while driving automation and efficiency in analytics and reporting.

Qualifications

• Strong written and presentation skills; ability to engage executive audiences.
• Deep expertise in experience analysis, assumptions setting, and actuarial analytics.

Responsibilities

• Own and coordinate actuarial control cycle monitoring for Group Risk.
• Oversee valuation data and IFRS 17/ SAM movements; provide insights for planning.
• Translate analytics into clear narratives for senior stakeholders; support pricing and risk decisions.
• Lead governance over data, methodologies, and regulatory expectations; ensure data integrity.
• Lead, mentor, and develop a high-performing team; collaborate across multiple functions to drive insights.

Skills

Analytical thinking

Presentation skills

Stakeholder collaboration

Business acumen

Leadership

Continuous improvement

Education

Actuarial qualification

Job description

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Key Result Areas

• Actuarial Control Cycle Monitoring

  Own and coordinate end-to-end actuarial control cycle insights monitoring for Group Risk across experience, assumptions, profitability and financial metrics, translating the results into meaningful insights to drive business performance and strategy and predictive analytics.

• Valuation Data & Results Insight

  Ownership of group risk valuation data required by finance team for valuations. Provide insight and interpretation of valuation data and movements across IFRS 17, SAM Provide forecast figures for business planning processes. Lead development and embedding of new performance metrics and executive insight.

• Business Insight & Portfolio Performance

  Provide clear, insights into portfolio performance, including: Claims drivers and emerging experience risks Variance analysis vs pricing and business plan assumptions Sustainability of margins and profitability by segment Translate complex analytics into clear, commercially relevant narratives for senior stakeholders. Support strategic decision-making on product changes, underwriting approaches, benefit design, and risk appetite.

• Reinsurance Performance & Insight

  Ownership of reinsurance for group risk business. Ownership of multinational pooling arrangement. Deliver insights on reinsurance structures, performance and value.

• Governance, Controls & Assurance

  Establish robust governance over data, methodologies, assumptions, and analytical outputs. Ensure alignment with actuarial standards, internal governance frameworks, and regulatory expectations. Provide assurance to senior management on the quality, consistency, and integrity of experience-based insights.

• Leadership, Talent & Collaboration

  Lead, mentor, and develop a high-performing team. Foster strong collaboration across Actuarial, Pricing, Product, Claims, Finance, Distribution, and Data teams. Build a culture of excellence, curiosity, and commercial relevance.

• Reporting

  Oversee the production of regular and ad-hoc experience reports and management dashboards Communicate insights, implications, and recommendations to senior management and key stakeholders Provide analytical support and input into pricing reviews, basis setting, and strategic discussions.

• Automation and Optimisation

  Drive automation of data preparation, reinsurance processes, actuarial models and reporting processes Improve efficiency, robustness, and repeatability of analytical engines and tools Enhance the scalability and efficiency of data pipelines Identify and implement continuous improvement initiatives across processes.

• People and Stakeholder Management

  Provide technical guidance Manage priorities and workflows across the business insights function Build strong relationships across Product, New Business, Claims, Valuations, Underwiring, Scheme Management, actuarial and IT Act as a trusted advisor to the business on insight-related matters.

Qualifications & Experience

• Qualified or near-qualified Actuary
• At least 3 years' experience in financial services (Group Insurance / Employee Benefits / Reinsurance advantageous). Exceptional candidates not meeting this requirement may be considered.
• Strong exposure to risk products and valuation concepts.
• Experience in valuations, product, business partner, experience analysis or commercial support roles.
• Strong written and presentation skills, with experience engaging executive and trustee audiences.
• Deep expertise in experience analysis, assumptions setting, and actuarial analytics or principals.
• Proven track record of influencing senior leadership through data-driven insights.
• Strong understanding of pricing and valuation mechanics, and claims dynamics.
• Exposure to advanced analytics, automation, or data science initiatives is advantageous

Competencies

• Business acumen
• Analytical thinking
• Stakeholder collaboration and influence
• Accountability and delivery focus (self-managed)
• Continuous improvement, innovation and automation
• People development and technical leadership

Additional Job Description

An exciting opportunity has arisen within Group Risk for a Business Insights Manager. The role will have primary accountability for actuarial control cycle monitoring, valuation data integrity, ownership of reinsurance and multinational pooling arrangements, performance and insights, forward-looking business insights, with particular emphasis on the development, interpretation, and embedding of new and emerging actuarial and financial performance metrics.

The Business Insights Manager will translate actuarial, valuatio