Business Enhancement Manager

Clicks Group Limited; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading retail company in Cape Town seeks a Business Enhancement Manager to drive efficiency and productivity in its operations. The role involves leading a team, managing projects, and ensuring innovative processes are in place. Candidates should have substantial experience in business analysis and project management within a logistics or retail context. This permanent position offers a market-related remuneration package.

Qualifications

• 3-5 years’ experience as a Business Analyst or process design role.
• 3-5 years’ project management experience.
• Experience in Logistics, Supply Chain and/or Retail environment.
• Essential: Evidence of managing a large scale project

Responsibilities

• Manage and lead the Business Enhancement team.
• Work across functional areas to enhance store operations.
• Define the success criteria for solution testing.
• Perform business analysis and process improvement.
• Participate in the solution design process
• Prepare the requirements specifications
• Define the success criteria for solution testing
• Performing business analysis and process improvement with assigned solution project
• Presenting information and obtaining buy in from all stakeholders

Skills

Business process modelling/engineering

Project management

Analytical Thinking and Problem Solving

Verbal and written communication skills

Team Management

Interpersonal skills

Education

Degree or Diploma in Business Management

Certificate or Diploma in Project Management

Relevant tertiary IT qualification

Certificate or Diploma in Business Process Modelling

Job description

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

The Clicks Group is looking to recruit a Business Enhancement Manager to work within the Store Support Department. The will be based at the Clicks Head Office in Cape Town.

JOB PURPOSE:

Drive efficiency and productivity while managing projects and delivering on innovation. Manage the team to deliver on daily operational requirements and strategic initiatives.

Responsibilities

• Manage and lead the Business Enhancement team to deliver efficiencies and productivity within store operations
• Work across functional areas to extract business benefit that enhances processes and outcomes within store operations
• Required to work on medium/high impact projects and solutions that may or may not span multiple business areas
• Gather and interpret requirements from the business.
• Participate in the solution design process
• Prepare the requirements specifications
• Define the success criteria for solution testing
• Performing business analysis and process improvement with assigned solution project
• Presenting information and obtaining buy in from all stakeholders

JOB ONLY KNOWLEDGE:

• Business process modelling/engineering.
• Project life cycle.
• System Development Life Cycle.
• Understanding of Information technology.
• Quality management.

JOB RELATED SKILLS:

• Interest and understanding of business.
• Interpersonal skills.
• Verbal and written communication skills
• Analytical Thinking and Problem Solving
• Team Management
• Project management

JOB EXPERIENCE:

• Essential: 3-5 years’ experience as a Business Analyst or process design role
• Essential: 3-5 years’ project management experience
• Essential: Experience working in and a good understanding of a Logistics, Supply Chain and/or Retail environment
• Essential: Evidence of managing a large scale project

EDUCATION:

• Degree or Diploma in Business Management or similar qualification
• Certificate or Diploma in Project Management
• Relevant tertiary IT qualification
• Certificate or Diploma in Business Process Modelling from industry recognised training Institution

JOB RELATED COMPETENCIES:

• Deciding and Initiating Action
• Leading and Supervising
• Working with People
• Adhering to Principle and Values
• Persuading and Influencing
• Creating and Innovation
• Applying Expertise and Technology
• Analysing
• Planning and Organising
• Entrepreneurial and Commercial Thinking