Business Engineer

Capitec Bank; Stellenbosch; On-site; ZAR 700,000 - 900,000; Full time

Job summary

A prominent financial institution is seeking a skilled business engineer to optimize processes related to client information management. The ideal candidate will have 8-10 years of experience and a strong engineering background. Responsibilities include ensuring data quality and creating a unified client view. Join a dynamic team dedicated to innovation in banking.

Qualifications

• 8 – 10 years of experience in business engineering.
• A background in engineering, preferably industrial engineering or any relevant engineering qualification.
• Proven track record of understanding and solving complex business problems, particularly from a client's perspective.
• Experience in customer relationship management (CRM) systems.

Responsibilities

• Focus on optimizing business processes related to client information management.
• Ensure the accuracy and quality of client data.
• Create a unified view of the client across different banking contexts.

Skills

Communications Skills

Strategic Thinking Skills

Computer Literacy (MS Word, MS Excel, MS Outlook)

Interpersonal & Relationship management Skills

Presentation Skills

Facilitation Skills

Business Process Modelling skills (IDEF-0, Financial Modelling, Enterprise Architect, BPMN, etc.)

Planning, organising and coordination skills

Commercial Thinking Skills

Education

Grade 12 National Certificate / Vocational

Relevant post-graduate qualification in Information Technology or Engineering - General

Job description

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We\'re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

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2. Once you have completed the above finalize your application by clicking apply below.

Join Us in Becoming the Best Bank in the World!!

We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to building a brand that we are proud of and earn the trust of our clients.

About The Role

The role is for a business engineer who will focus on optimizing business processes related to client information management. This includes ensuring the accuracy and quality of client data, understanding client life cycles, and managing risk categories. The engineer will work across retail, business banking, and insurance contexts to create a unified view of the client. They will need to understand complex client relationships, data structures, and how data flows through systems. The role requires a deep understanding of business processes, client onboarding, and ongoing due diligence, including enhanced due diligence and client offboarding.

Our Ideal Candidate

8 – 10 years of experience in business engineering
A background in engineering, preferably industrial engineering or any relevant engineering qualification.
Articulate solutions clearly to stakeholders
Proven track record of understanding and solving complex business problems, particularly from a client\'s perspective.
Experience in customer relationship management (CRM) systems
Ability to design and optimize business processes, with a focus on data quality and client experience.

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant post-graduate qualification in Information Technology or Engineering - General

Minimum Knowledge

• Lean way of work principles
• Business Change Life Cycle and change management principles
• System Development Life Cycle
• Project Management Lifecycle and methodologies Agile Way of Working Practices
• Quality Management
• Risk & Issue Management
• BABOK, SOA, TOGAF, ARCHIMATE
• Developing a business case
• Client experience / client journey mapping
• Process frameworks (Strategy, Planning, HR, Finance, Marketing, Sales, Assets, Procurement, Production)
• Process Simulation Modelling

Skills

• Communications Skills
• Strategic Thinking Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills
• Presentation Skills
• Facilitation Skills
• Business Process Modelling skills (IDEF-0, Financial Modelling, Enterprise Architect, BPMN, etc.)
• Planning, organising and coordination skills
• Commercial Thinking Skills

Conditions of Employment

• Clear criminal and credit record
• Willingness to travel nationally and internationally when required
• Ability to work extended hours during periods of project implementation

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.