Business Engineer

Capitec Bank; Stellenbosch; On-site; ZAR 300,000 - 700,000; Full time

Job summary

An established industry player is seeking a Business Engineer to enhance client information management processes. This role involves ensuring data accuracy, understanding client life cycles, and managing risk across various banking contexts. The ideal candidate will possess extensive experience in business engineering, with a strong focus on optimizing processes and improving client experiences. Join a dynamic team committed to building the best bank in the world, where your contributions will make a significant impact on clients' financial lives. This is an exciting opportunity for motivated individuals looking to grow in a supportive environment.

Qualifications

• 8-10 years experience in business engineering with a focus on client data management.
• Ability to design and optimize business processes for improved client experience.

Responsibilities

• Optimize business processes related to client information management.
• Ensure accuracy and quality of client data while managing risk categories.

Skills

Attention to Detail

Communication Skills

Interpersonal & Relationship Management Skills

Problem Solving Skills

Education

Grade 12 National Certificate/Vocational

Relevant tertiary qualification in Information Management

Tools

Customer Relationship Management (CRM) systems

Job description

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!.

2. Once you have completed the above, finalize your application by clicking apply below.

Join Us in Becoming the Best Bank in the World!

We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to building a brand that we are proud of and earns the trust of our clients.

Who We Are

We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable, and delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better.

Why Choose Us

At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy, and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities, as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and can grow.

About the Role

The role is for a business engineer who will focus on optimizing business processes related to client information management. This includes ensuring the accuracy and quality of client data, understanding client life cycles, and managing risk categories. The engineer will work across retail, business banking, and insurance contexts to create a unified view of the client. They will need to understand complex client relationships, data structures, and how data flows through systems. The role requires a deep understanding of business processes, client onboarding, and ongoing due diligence, including enhanced due diligence and client offboarding.

Our Ideal Candidate

• 8 – 10 years of experience in business engineering
• A background in engineering, preferably industrial engineering or any relevant engineering qualification.
• Articulate solutions clearly to stakeholders
• Proven track record of understanding and solving complex business problems, particularly from a client's perspective.
• Experience in customer relationship management (CRM) systems
• Ability to design and optimize business processes, with a focus on data quality and client experience.

Minimum Education

• Grade 12 National Certificate/Vocational

Ideal Education

• A relevant tertiary qualification in Information Management

Skills

• Attention to Detail
• Communication Skills
• Interpersonal & Relationship Management Skills
• Problem Solving Skills

Conditions of Employment

• Clear criminal and credit record

If you are interested in being part of this dynamic team, on a mission to build the best bank in the world through unlocking the potential of its people, please apply. We would love to hear from you!

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.