Business Enablement Manager

Ford Motor; Pretoria; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading company in the automotive industry is seeking a full-time manager to oversee sales and processing teams. The ideal candidate will have over 10 years of experience in automotive or financial services, with strong skills in leadership, project management, and strategic planning. This role involves coordinating administrative support, streamlining processes, and ensuring compliance with regulations. Join a dynamic team and contribute to driving business success.

Qualifications

• 10+ years of relevant industry experience in automotive, financial services, sales credit, lending, or operations.
• Proven experience in planning and administrative coordination.
• Management experience required.

Responsibilities

• Serve as the primary contact for administrative matters between the Sales team, Credit, and Processing Centre teams.
• Lead a team of retail analysts, credit analysts, and sales support staff.
• Work with Regional Sales Managers to develop strategies to improve performance.

Skills

Communication

Analytical skills

Project management

Time management

Business Development

Sales

Leadership

Negotiation

Conflict Management

Strategic Planning

Education

Bachelor’s degree in Business Administration, Finance, or related field

Master’s degree preferred

Tools

Microsoft Outlook

QuickBooks

Lawson

Job description

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED FOR THE POSITION

Excellent communication skills, both written and verbal

Strong analytical skills with proficiency in MS PowerPoint and Excel

Good time management and project management skills

Ability to effectively work with and engage all levels of management

Task and outcome-oriented with the ability to handle multiple urgent tasks and requests rapidly

Sensitivity to dealer culture, particularly regarding customer-oriented processes and standards necessary to drive the business forward

Effective at implementing and enforcing new programs and procedures

Compliance: Understanding of regulatory requirements and compliance standards

Knowledge of and adherence to all applicable policies and agreements relevant to the business

Responsibilities

Sales Team Credit and Processing Centre:

Serve as the primary contact for administrative matters between the Sales team, Credit, and Processing Centre teams

Collaborate cross-functionally with divisional counterparts on initiatives to simplify and improve business processes, including but not limited to the Processing Centre and Credit Management

Streamline communication and workflow processes to ensure efficient resolution of dealer queries and requests

Identify and address administrative bottlenecks to enhance the overall dealer experience

Strategic Formulation:

Work with Regional Sales Managers to develop strategies to improve the performance of sales, credit, and processing teams

Utilize data to identify opportunities for growth and improvement and provide strategic insights

Develop and execute action plans to meet strategic goals

Administrative Coordination:

Coordinate administrative support for the sales, credit, and processing centre teams to ensure operational efficiency

Manage documentation, records, and administrative materials effectively

Team Management:

Lead a team of retail analysts, credit analysts, and sales support staff, providing guidance, coaching, and support

Set performance goals, conduct evaluations, and foster a collaborative, high-performing team environment

Compliance:

Ensure all training programs and activities comply with relevant regulations and company policies

Maintain accurate records of training and compliance documentation

Stay informed on industry best practices and regulatory updates related to training and compliance

Qualifications

Bachelor’s degree in Business Administration, Finance, or a related field; Master’s degree preferred

Minimum of 10 years of relevant industry experience in automotive, financial services, sales credit, lending, or operations

Proven experience in planning and administrative coordination

Required Experience: Management

Key Skills: Business Development, Sales, Management, Microsoft Outlook, QuickBooks, Lawson, Banking, Business Management, Conflict Management, Strategic Planning, Leadership, Negotiation

Employment Type: Full-Time

Experience: 10+ years

Vacancy: 1