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An established industry player is seeking a Business Development / Sales Engineer to drive growth in the heavy metal manufacturing sector. This role involves leveraging technical expertise to identify new business opportunities, nurturing client relationships, and supporting the Business Development Manager in strategic initiatives. You will play a key part in enhancing client satisfaction and sales intake while collaborating with various departments to meet client needs. If you have a passion for engineering and sales, and are ready to make a significant impact, this opportunity is for you.
A reputable Heavy metal manufacturing company in the East of Johannesburg is looking to employ a Business Development / Sales (Capital) Engineer.
OVERALL PURPOSE OF THE POSITION: Help identify and pursue new business opportunities that align with the company's goals and objectives. Apply their technical knowledge and understanding of the engineering industry to identify potential clients and projects, and to develop and maintain relationships with key stakeholders.
Support the Business Development Manager in administrative tasks, such as managing databases, handling customer complaints and inquiries, coordinating the business development team's activities, and providing general engineering & administrative support to the department. Monitor and report on key performance indicators and make recommendations to improve aftersales processes.
Assist the Business Development Manager with the development and implementation of strategies to improve the company's sales intake and enhance client satisfaction. Work closely with other departments, such as projects after sales, and engineering, to identify client needs and develop solutions that meet those needs.
Coordinate a team of sales administrators, providing guidance and training to team members, and overseeing the processing of warranty claims and returns. Analyse client data to identify trends and opportunities for improvement, as well as developing and maintaining positive relationships with key clients.
Bachelor's degree in Engineering. Three or more years' experience in aftersales or customer services and/or sales experience in an OEM engineering and fabrication environment.
Master's degree in Engineering or Business Administration is an added advantage.
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