Business Development Pipeline Manager

The Legends Agency; Cape Town; Hybrid; ZAR 300,000 - 500,000; Full time

Job summary

A leading agency seeks a Business Development Pipeline Manager to join their high-efficiency UK sales team focused on major construction projects. This remote role requires coordinating BDMs' schedules, managing a sales pipeline in HubSpot, and engaging stakeholders effectively. The ideal candidate should have experience in sales support, excellent communication skills, and a strong understanding of UK geography.

Qualifications

• Min 3 years in appointment setting, sales support, or similar role.
• Fluent English with a clear accent; strong phone manner required.
• Excellent organizational skills and strong reporting discipline.

Responsibilities

• Maintain and update sales pipeline in HubSpot.
• Book meetings across the UK with stakeholders.
• Manage and convert Sales Qualified Leads into booked appointments.

Skills

Sales Support

Sales Operations

Pipeline Management

Stakeholder Engagement

Data Reporting

Tools

HubSpot

Microsoft Teams

Outlook

Job description

Business Development Pipeline Manager

Join a High-Efficiency UK Sales Team Driving Major Construction Projects

Sales Operations | Remote (UK Hours) | Market-Related Salary

About Our Client

Our client is a growing force in the UK building and construction sector, supplying innovative materials and solutions across mechanical, electrical, and civil engineering projects. They work closely with consultants, contractors, and industry influencers to specify products for high-value developments. The business takes pride in its process-driven culture, commitment to precision, and ability to influence the construction value chain at scale.

Operating remotely on UK time, the company supports a high-performance team with structured systems, strong leadership, and regular coaching. This is an opportunity to be a key part of a results-focused, professional sales function that values organisation, clear communication, and measurable impact.

The Role: Business Development Pipeline Manager

This role supports UK-based Business Development Managers by taking full ownership of the pipeline and appointment setting process. You will be responsible for maintaining an accurate CRM, booking strategic meetings, and ensuring each BDM's calendar is geographically efficient and packed with high-impact opportunities. It is ideal for someone process-driven, confident on the phone, and experienced in managing stakeholder scheduling at scale.

Key Responsibilities

• Maintain and update the sales pipeline in HubSpot with accurate, real-time data
• Book meetings with consultants, main contractors, and subcontractors across the UK
• Coordinate and optimise BDM calendars in Outlook for geographic efficiency
• Make outbound calls via 3CX to confirm, schedule, and follow up on meetings
• Send clear agendas to BDMs ahead of every scheduled meeting
• Track and report weekly on meetings booked, outbound activity, and pipeline status
• Submit weekly reports in Word format and participate in monthly performance check-ins
• Attend all internal sales huddles, forecasts, and BD team meetings
• Collaborate with the Sales Director on call scripting and communication training
• Manage and convert Sales Qualified Leads (SQLs) into booked appointments

About You

• Minimum 3 years of experience in appointment setting, sales support, or a similar role
• Experienced with HubSpot or equivalent CRM system
• Proficient in Outlook, Microsoft Teams, and calendar management
• Excellent phone manner with fluent English and a clear, neutral, or light accent
• Strong understanding of UK geography and travel planning
• Friendly, persuasive, and consistent in follow-up without being pushy
• Exceptionally organised and detail-oriented, with strong reporting discipline
• Able to work independently, take initiative, and drive process improvements
• Experience working in construction, mechanical/electrical engineering, or related sectors is a plus

Working Hours

• 9:00 AM - 6:00 PM South Africa Time (Aligned to 8:00 AM - 5:00 PM UK Time)
• Full availability during these hours is required

Desired Skills:

• Sales Support
• Sales Operations
• Appointment Setter
• Pipeline Management
• Stakeholder Engagement
• Project Coordination
• Data Reporting
• Administrator
• Construction
• Manufacturing