Business Development Manager

oldmutual; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Old Mutual South Africa is seeking a Business Development professional to implement growth strategies, develop key client relationships, and drive sales opportunities across a defined region. You will translate market insights into actionable plans, tailor materials for decision-makers, and coordinate cross-functional efforts to close opportunities.

You will build networks, monitor CRM usage, and contribute to internal communications while maintaining focus on customer needs and long-term

Qualifications

• Bachelor’s level degree and relevant certifications.
• Experience in investment distribution and business development is beneficial.

Responsibilities

• Monitor and assess sales and market data for a specific geographic region and produce reports that will assist management in formulating strategy and identifying areas in the market where business can be developed.
• Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.
• Set clear objectives for each sales call or meeting; tailor materials for decision-makers; gather information to evaluate interest and identify areas requiring further explanation.
• Develop a personal network within the sales territory and represent the organization at trade shows and other events to identify sales opportunities, promote the organization, and enhance its reputation.
• Use personal expertise to identify the complex standard products and/or services offered by the organization that meet the customer’s needs, presenting them with rationale and standard terms.
• Assist with the development of internal communications and work with colleagues to build strong external customer relationships and meet customer needs.
• Develop and implement a relationship management plan for existing customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.
• Monitor team members’ use of the CRM system, identifying and resolving standard issues and escalating as appropriate.
• Identify instances of noncompliance and report to senior management.

Skills

Building Trust

Client Management

Client Needs Assessments

Consultative Selling

Customer-Focused

Customer Service

Customer Understanding

Customer Value Proposition Development

Direct Selling

Identifying Sales Opportunities

Sales Closing Techniques

Sales Data Management

Sales Software

Strengthening Customer Relationships

Education

Relevant Bachelor’s degree

CFP; CA and CFA (one of the afore mentioned qualifications)

Experience in distribution for a Multi-Manager as an investment analyst or business development role

Experience managing sales cycles and stakeholder networks

Ability to identify and convert new business opportunities

Understanding of market trends, competitor offerings, and client needs

Proven ability to build long-term strategic relationships

Job description

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Supports business development strategy implementation by investigating key strategic priorities, developing a suitable response and ensuring that an appropriate solution is effectively implemented.

Responsibilities

• Business Development

  Monitor and assess sales and market data for a specific geographic region and produce reports that will assist management in formulating strategy and identifying areas in the market where business can be developed.

• Customer Relationship Development / Prospecting

  Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision‑makers and influencers within the customer organization and to enable effective two‑way flow of information and resolution of issues.

• Customer Needs Clarification
  • Set clear objectives for each sales call or meeting
  • Tailor standard materials to make presentations to decision‑makers and influencers within the customer organization and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation.
• Sales Opportunities Creation

  Develop a personal network within the sales territory and represent the organization at trade shows and other events to identify sales opportunities, promote the organization, and enhance its reputation.

• Sell Customer Propositions

  Use personal expertise to identify the complex standard products and/or services offered by the organization that meet the customer's needs, together with quantities and product configurations. Present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price reduction) that gain the customer's agreement.

• Promoting Customer Focus

  Assist with the development of internal communications and work collaboratively with colleagues to build strong external customer relationships and meet customer needs.

• Customer Relationship Management / Account Management

  Develop and implement a relationship management plan for existing customer accounts to identify and build relationships with relevant decision‑makers and influencers within the customer organization and to enable effective two‑way flow of information and resolution of issues. Collect feedback from identified customers or customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.

• Customer Relationship Management (CRM) Data

  Monitor team members' use of the CRM system, identifying and resolving standard issues and escalating them to a senior manager as appropriate.

• Operational Compliance

  Identify, within the team, instances of noncompliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these instances and escalating issues as appropriate.

• Personal Capability Building

  Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences and reading specialist media.

Qualification and Experience

• Relevant Bachelor's degree
• CFP; CA and CFA (one of the afore mentioned qualifications)
• Experience working in distribution for a Multi-Manager as an investment analyst or business development role.
• Experience managing sales cycles and stakeholder networks.
• Ability to identify and convert new business opportunities.
• Understanding of market trends, competitor offerings, and client needs.
• Proven ability to build long-term strategic relationships.

Skills

Building Trust, Client Management, Client Needs Assessments, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Customer Value Proposition Development, Direct Selling, Identifying Sales Opportunities, Sales Closing Techniques, Sales Data Management, Sales Software, Strengthening Customer Relationships

Competencies

• Action Oriented
• Builds Networks
• Business Insight
• Communicates Effectively
• Customer Focus
• Drives Results
• Ensures Accountability
• Instills Trust

Education

NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent

Closing Date

11 September 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in ques