Business Development Manager

Our client, a specialist in Logistics, provides Airfreight Solutions (Export and Import), Seafreight Solutions, Road Freight, Customs, and value-added services.

Role: Business Development

Location: Cape Town

Qualification:

• Grade 12
• Tertiary Freight qualification is advantageous.
• Shipshape or similar knowledge
• Several years industry experience in supply chain, warehousing, management, and operations
• Leadership role
• Must have a clear criminal record.

Skills:

• Strong negotiation skills and problem-solving.
• Excellent communication and customer service skills
• Strong work ethic and dedication to meeting deadlines and achieving goals.
• Integrity, approachable, and professional in dealing with colleagues, clients, and stakeholders.
• A customer-centric mindset focusing on meeting the needs and expectations of clients and end-users

Key Responsibilities:

• Acquisition of new business with a minimum target of twice basic salary.
• Commission structure will be based on agency/documentation freight transport recoveries.
• Commission will apply with a minimum target achieved and payable at a rate of 15% for the first year, 10% for the second year, and 5% for the third year and ongoing.
• Required to have a minimum of 10 ongoing target accounts.
• Regular client calls on a rotational basis.
• Attend events such as exhibitions and conferences.
• Identify areas where customers need support and/or attend to complaints, including the collection of overdue accounts.
• Focus on re-securing lost business and stabilizing and retaining threatened loss of business.
• Manage your sales pipeline and submit a weekly report every Friday.
• Ensure monthly collation of sales reports.
• Monitor competitor activity and trends.
• Assist with estimates and update the estimate register where the need arises. Follow up on the outcome of the estimates.
• Familiarize yourself with digital/social media and marketing strategies.
• Educate your clients on Shipshape Syntrac (internal software) by selling the advantages of our systems.
• Communicate the benefits of our AEO status.
• Implement your activities on the CRM Shipshape.
• Build good working relationships with operational staff and the sales team.
• Manage and arrange customer workshops if and when required.
• Assist with debtors.
• Any other duties associated with this position.
• Assist with promotions and golf days.

Required Experience: Manager

Key Skills: Business Development, Sales Experience, B2B Sales, Marketing, Cold Calling, Account Management, Territory Management, Salesforce, Affiliate Marketing, CRM Software, Negotiation, Lead Generation.

Employment Type: Full-Time

Experience: years

Vacancy: 1