Business Development Manager

Stratostaff; Cape Town; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A logistics specialist in Cape Town is seeking a Business Development professional to drive growth through acquiring new clients and managing accounts. The candidate must possess strong negotiation and communication skills, along with a proactive customer-centric mindset. Experience in the freight industry and leadership is advantageous, and responsibilities include building client relationships and conducting regular business reviews.

Qualifications

• Several years of industry experience in supply chain, warehousing, management, operations.
• Leadership role experience.
• Must have a clear criminal record.

Responsibilities

• Acquire new business with a minimum target twice the basic salary.
• Conduct regular client calls and maintain ongoing target accounts.
• Assist with debtors management and project reports.

Skills

Strong negotiation skills

Problem solving

Excellent communication

Customer service skills

Integrity and professionalism

Customer-centric mindset

Education

Grade 12

Tertiary Freight qualification

Tools

Shipshape

CRM Software

Job description

Our client, a specialist in Logistics, provides Airfreight Solutions (Export and Import), Seafreight Solutions, Road Freight, Customs, and value-added services.

Role : Business Development

Location : Cape Town

Qualifications :

• Grade 12
• Tertiary Freight qualification is advantageous
• Shipshape or similar knowledge
• Several years industry experience in supply chain, warehousing, management, operations
• Leadership role experience
• Must have a clear criminal record

Skills :

• Strong negotiation skills and problem solving
• Excellent communication and customer service skills
• Strong work ethic and dedication to meeting deadlines and achieving goals
• Integrity, approachable, and professional in dealing with colleagues, clients, and stakeholders
• A customer-centric mindset focusing on meeting client and end-user needs and expectations

Key Responsibilities :

• Acquire new business with a minimum target twice the basic salary
• Implement a commission structure based on agency/documentation freight transport recoveries
• Commission will be 15% in the first year, 10% in the second year, and 5% thereafter
• Maintain a minimum of 10 ongoing target accounts
• Conduct regular client calls on a rotational basis
• Attend events such as exhibitions and conferences
• Identify customer support needs and address complaints, including overdue accounts collection
• Focus on re-securing lost business and retaining threatened accounts
• Manage sales pipeline and submit weekly reports every Friday
• Ensure monthly sales report collation
• Monitor competitor activity and trends
• Assist with estimates and update the estimate register; follow up on outcomes
• Educate clients on Shipshape Syntrac (internal software) and its advantages, including AEO status benefits
• Implement activities on the CRM Shipshape
• Build strong relationships with operational staff and sales team
• Manage and organize customer workshops as needed
• Assist with debtors management
• Support promotions and golf days

We are committed to locating the ideal job for you and advise against paying for this service. There are no costs associated with securing employment with us.

Required Experience : Manager

Key Skills : Business Development, Sales Experience, B2B Sales, Marketing, Cold Calling, Account Management, Territory Management, Salesforce, Affiliate Marketing, CRM Software, Negotiation, Lead Generation

Employment Type : Full-Time

Experience : years

Vacancy : 1