Market Research and Opportunity Identification
- Conduct in-depth market research to identify emerging trends, competitor strategies, and untapped business segments.
- Analyze customer segments to understand key decision-makers, pain points, and growth potential.
- Develop targeted prospecting strategies for high-potential industries, geographies, and customer profiles.
- Monitor regulatory, economic, and technological developments that could influence market opportunities.
Lead Generation and Pipeline Development
- Design and implement outreach campaigns via email, cold calls, LinkedIn, and other channels to generate qualified leads.
- Collaborate with the marketing team to create compelling campaigns, content, and events that attract new prospects.
- Qualify leads through needs analysis and ensure accurate handover into the sales pipeline.
- Maintain and continuously build a robust pipeline of opportunities in CRM systems.
Client Engagement and Relationship Building
- Initiate and lead consultative conversations to understand client needs, business goals, and challenges.
- Build credibility and trust with stakeholders at all levels through clear communication and value-driven solutions.
- Conduct solution presentations and demos that align to the client’s operational and strategic priorities.
- Ensure a seamless transition from lead to client onboarding, engaging relevant internal teams as needed.
Proposal Development and Deal Closure
- Lead the preparation of tailored proposals, including commercial models and service solutions aligned to client requirements.
- Facilitate negotiations, addressing objections and aligning on win-win outcomes with clients.
- Engage senior leadership as needed for key opportunities to accelerate closure and relationship development.
- Finalize contracts and support the implementation team to ensure service delivery is aligned with commitments.
Sales Reporting and Performance Tracking
- Maintain up-to-date records of all sales activities, prospects, and opportunity stages in CRM systems.
- Generate weekly and monthly sales performance reports, analyzing conversion metrics, pipeline health, and revenue forecasts.
- Use data insights to adjust strategies and improve targeting, engagement, and deal conversion rates.
- Monitor customer feedback and post-deal performance to identify referral or upselling opportunities.
Strategic Collaboration and Continuous Improvement
- Work closely with the Product and Operations teams to provide market feedback that informs product enhancements.
- Participate in internal planning sessions to align business development activities with broader company goals.
- Identify inefficiencies in the sales process and recommend improvements that drive faster sales cycles and better client outcomes.
- Contribute to team learning by sharing best practices, insights from the field, and competitive intelligence.