Business Development Head (New Business)

Hyphen Technology (Pty) Limited; Johannesburg; On-site; ZAR 600 000 - 1 000 000; Full time

Job summary

A leading firm in advanced payment solutions is seeking a dynamic Business Development Head to drive growth in transactional banking. This role involves sourcing new business, retaining clients, and cross-selling opportunities across Africa. You'll collaborate with various teams to create tailored solutions, manage client relationships, and ensure the delivery of superior service. If you're passionate about fintech and have a proven track record in sales and business development, this is an exciting opportunity to make a significant impact in a thriving organization that values innovation and client success.

Qualifications

• Experience in business development and sales, preferably in fintech.
• Strong client management and negotiation skills are essential.

Responsibilities

• Grow transactional banking wallet share and source new business opportunities.
• Maintain relationships with stakeholders and ensure client satisfaction.
• Formulate strategies to achieve revenue growth in collaboration with teams.

Skills

Business Development

Sales Management

Client Relationship Management

Negotiation

Problem Solving

Communication

Lead Generation

Team Leadership

Education

Certificate in Advanced Electronic Payments (PASA)

Fintech experience

Job description

Business Development Head (New Business)
Hyphen
Johannesburg, Gauteng, South Africa

Hello future Business Development Head (New Business)!

A leader in advanced payment solutions, Hyphen Technology specializes in receipting, reconciliations, and cash flow administration for corporate clients. It offers technology to automate and optimize payment processes, reducing manual intervention and errors.

As the Business Development Head (New Business), you will be responsible for growing transactional banking, or TXB wallet share for C and I segment, across Rest of Africa corporate transactional banking countries of presence, by sourcing new business, retaining and cross-sell opportunities to achieve transactional banking revenue goals.

Are You Someone Who Can

1. Contribute to the attainment of the TxB budget by formulating annual tactics for the sector and country to enable enhanced revenue growth, in collaboration with TxB Product teams, other Banking Division teams, Coverage, Service, Markets as well as in country sales team to package the best solution.
2. Provide consistent, professional and superior delivery of sales and client management disciplines including pipeline ownership, RFP responses, pro-active proposals, presentations, call reports, lead generation, and implementation oversight and alignment to best practice standards and metrics.
3. Understand the company and Corporate Transactional Banking objectives to ensure the alignment of sector transactional sales tactics, including gaining a detailed understanding of transactional banking products and solutions.
4. Establish and maintain relationships with business partners to strengthen collaborative relationships.
5. Build and maintain professional working relationships with all stakeholders displaying excellent abilities to initiate dialogue, listen, advise, influence and negotiate to achieve win-win outcomes.
6. Initiate meetings with key stakeholders to track progress, manage expectations and ensure stakeholders' requirements are delivered.
7. Preserve relationships despite airing conflicting views and seek mutual gains when addressing conflicts.
8. Anticipate consequences and adapt problem-solving based on continual feedback.
9. Act speedily to resolve problems, queries, and complaints.
10. Adapt communication styles to meet the needs of different audiences.
11. Make cold calls and obtain leads and referrals from stakeholders.
12. Be creative in generating new leads.
13. Identify opportunities through different sources and stakeholders.
14. Meet with potential clients and understand their needs.
15. Provide and propose solutions around the requirements, and assist with the implementation of the deal.
16. Identify credit requirements from the client.
17. Submit GM credit requirements to a Credit Analyst for submission to the Credit Committee.
18. Attend credit forums and provide support to the presenter as required.
19. Assist with relationship pricing.
20. Make regular visits to clients to maintain relationships and business.
21. Create calling plan and entertainment plan.
22. Review pricing constantly to ensure pricing is competitive.
23. Understand the clients' business and identify opportunities to cross-sell and introduce new products or additional solutions.
24. Review pricing to maximize revenue.
25. Keep abreast of changes to clients' business.
26. Interrogate reasons for loss of client.
27. Gather all required documentation from client and submit to KYC team.
28. Originate the need for KYC, and inform the client of completion of KYC process.
29. Continue with the additional take on process.
30. Oversee this process and handle concerns or obstructions and resolve issues.
31. Oversee loading of client on the system.
32. Demonstrate pride in the organization's brand services and products by consistently delivering on the brand's promise.
33. Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained.
34. Stay relevant and up to date with legislations and new developments.
35. Maintain a positive attitude and respond openly to feedback.
36. Handle stress in ways that do not negatively impact others.
37. Plan and manage own workflow anticipating obstacles, juggling priorities, and following through on objectives within agreed time frames and according to quality standards.
38. Take ownership of personal career development leveraging formal and informal opportunities.
39. Read situations and organizational realities.
40. Set aside personal agenda for the greater good.
41. Act in an ethical, transparent and morally defensible manner including highlighting unethical practices.
42. Share, debate and communicate learnings.
43. Flag and debate issues constructively.
44. Promote a friendly cooperative climate.

You Will Be An Ideal Candidate If You Have

1. Fintech experience (preferable).
2. Working knowledge of the payments industry in SA.
3. Certificate in Advanced Electronic Payments (PASA).
4. Previous experience leading a team in new business sales.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
Closing Date: 10 / 04 / 25

All appointments will be made in line with FirstRand Group's Employment Equity plan.

The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Business Development and Sales