Business Development & Branch Managers

S.MAB Agency; Polokwane; On-site; ZAR 500,000 - 800,000; Full time

Job summary

A trusted healthcare staffing agency is seeking a Branch Manager in Polokwane. The ideal candidate will lead business development initiatives, driving revenue growth in healthcare staffing. With a focus on client satisfaction and operational excellence, this role offers autonomy and the opportunity to shape the future of a black-owned agency. Candidates should have over 5 years of experience in healthcare staffing and a solid network within the healthcare community.

Benefits

Performance Commission

Long-Term Growth Path

Visibility at Executive Level

Incentives for Success

Qualifications

• 5+ years’ experience in a nursing agency or healthcare staffing environment.
• Proven track record of acquiring hospital or clinic clients.
• Strong understanding of industry pricing models and tender processes.

Responsibilities

• Lead sales and business development activities in the region.
• Manage branch operations and oversee the locum workforce.
• Build strong relationships with key clients and stakeholders.

Skills

Business Development

Sales Negotiation

Client Relationship Management

Strategic Planning

Team Leadership

Education

National Diploma or Degree in Business, Sales, Marketing

Tools

Excel

CRM Systems

MS Office

Job description

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Division: S.MAB Agency

Reports To: CEO’s Office & Regional Branch Manager

Type: Permanent | Full-Time

Package: Competitive Basic Salary + Performance Commission | Incentives | Long-Term Growth Path

About S.MAB Agency

With over 25 years of impact, S.MAB Agency is one of South Africa’s most trusted nursing and healthcare staffing partners. We proudly serve leading hospitals, clinics, and healthcare institutions across the country. Our ambition is to scale with excellence - and to do that, we are hiring from the best.

We are actively recruiting 3 results-driven Branch Managers with deep industry knowledge and a passion for business development in Polokwane, eMalahleni, and Welkom.

About the Role

This is not an administrative branch manager role. It’s a frontline growth role for someone who thrives on signing clients, negotiating contracts, and expanding market share in the healthcare staffing industry.

As Branch Manager, you will lead sales and business development activities in your region, grow our client base, and ensure exceptional service delivery. You will also run branch-level operations and manage the locum workforce with precision and professionalism.

Key Responsibilities

Sales & Business Development

• Acquire 1 new major hospital group or 2 mid-tier facilities every 6 months.
• Deliver 10%+ annual revenue growth in your region.
• Lead and track 2+ high-quality BD meetings or pitches per month.
• Cross-sell additional services and expand client wallet share each quarter.
• Identify upcoming tender opportunities and lead bid responses.

Client & Stakeholder Management

• Build strong relationships with hospital executives, HR teams, unit managers, and procurement.
• Proactively manage SLAs and ensure high client satisfaction scores.
• Troubleshoot escalations and deliver solutions in real time.

Team & Operational Oversight

• Manage branch operations, shift registers, locum onboarding, and timesheets.
• Lead and coach your local team with energy, accountability, and results-orientation.
• Ensure all staff comply with professional appearance, ethics, and punctuality standards.

Strategic Thinking & Innovation

• Introduce at least 1 value-adding initiative or improvement project annually.
• Stay abreast of industry trends and competitor activity to inform strategy.
• Collaborate with executive leadership to refine regional growth plans.

What We’re Looking For:

• 5+ years’ experience in a nursing agency or healthcare staffing environment, ideally in business development or sales.
• Proven track record of acquiring hospital or clinic clients in the public and/or private sector.
• National Diploma or Degree in Business, Sales, Marketing, or related field.
• Strong understanding of industry pricing models, tendering, compliance, and placement protocols.
• Confident presenter, negotiator, and deal-closer.
• Strong Excel, CRM, and MS Office proficiency.
• Code 8 driver’s license.

Ideal Candidate

• Already working in a competitive nursing agency and looking to step into leadership.
• Has a network of hospital contacts in Limpopo, Mpumalanga, or Free State.
• Wants to own a region and be rewarded for performance.
• Ready to help shape the future of a proudly black-owned agency with strong national presence.

Why Join S.MAB?

• Autonomy: You run the region like your own business.
• Growth: Report directly to the CEO’s office with visibility at executive level.
• Incentives: Your success is financially rewarded.
• Reputation: You’re part of a trusted, respected name in healthcare staffing.
• Vision: Be part of a purpose-driven team making real impact in South African healthcare.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Health and Human Services

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Business Development Manager (Polokwane)

Polokwane, Limpopo, South Africa 1 month ago

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