Business Development Aftersales Manager

Abantu Staffing Solutions; Gqeberha; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A leading company in truck applications is seeking an experienced Sales Manager to drive business development and revenue growth. The ideal candidate will have over 10 years in sales or marketing, strong negotiation skills, and the ability to lead a team. Responsibilities include managing sales strategies, overseeing customer relations, and developing marketing campaigns. The position offers opportunities for strategic planning and collaboration across departments.

Qualifications

• 10+ years in sales, marketing, or engineering in the truck industry.
• Comfortable in multi-cultural environments.
• Results-driven with excellent communication skills.

Responsibilities

• Lead business development in truck body applications.
• Manage sales plans aligned with revenue targets.
• Oversee after-sales services and warranty management.

Skills

Negotiation

Time management

Relationship building

Data analysis

Education

Tertiary qualification in Business Management or related fields

Tools

CRM software (Salesforce, HubSpot)

Microsoft Office

SAP

Job description

REQUIREMENTS

• Tertiary qualification in Business Management, Sales, Marketing, Engineering, or related fields
• 10+ years in sales, marketing, or engineering within the truck or motor/ body application industry
• Strong negotiation, organizational, and time management skills
• Proficient with Microsoft Office, SAP, and sales tools such as Truck Science; basic CAD knowledge is a plus
• Comfortable interacting with stakeholders at all levels in a multi-cultural environment
• Results-driven with excellent communication and relationship-building skills
• Flexible and willing to travel as needed

COMPETENCIES AND SKILLS

• Relationship building and customer focus
• People and communication skills – be able to work with and speak to all levels of the company (written, telephone, etc.)
• High self-motivation and task/ goal-oriented
• Time management – work with a sense of urgency and pay attention to detail
• Patience and perseverance
• Flexible, approachable, able to network, analytical and problem-solving skills
• CRM software proficiency (e.g., Salesforce, HubSpot)
• Data analysis and reporting
• Contract management
• Technical knowledge (industry-specific)

RESPONSIBILITIES

• Business development
  • Lead the identification, evaluation, and pursuit of new business opportunities within the truck body applications and component sectors, including laser-cut and bent parts
  • Develop tailored solutions by collaborating closely with engineering and finance to meet specific customer needs
• Sales leadership
  • Manage and execute sales plans that align with company revenue targets
  • Take ownership of the tender submission process, ensuring proposals are accurate, competitive, and delivered on time
  • Maintain strong relationships with dealers, customers, and partners to maximise sales conversion and foster loyalty
• Aftersales and warranty management
  • Oversee after-sales services to ensure timely and efficient support for customers, including warranty claims management in partnership with service providers
  • Lead customer retention programs that enhance satisfaction and repeat business
• Marketing coordination
  • Develop and implement integrated marketing campaigns to strengthen brand presence and market positioning
  • Oversee the creation and maintenance of company marketing materials, including digital content, product specifications, and event participation
• Team and stakeholder management
  • Lead and mentor a small team, coordinating efforts across production, engineering, finance, and sales to ensure strategic alignment and
    operational efficiency
  • Act as a key liaison with dealers and customers, representing the company with professionalism and integrity
• Strategic planning
  • Develop long-term strategies for business growth and after-sales excellence
  • Monitor industry trends, competitor activity, and customer feedback to improve service delivery and product offering continuously