Business / Data Analyst (Retail)

Stafflink Recruitment Solutions; Johannesburg; On-site; ZAR 30,000 - 50,000; Full time

Job summary

A leading recruitment solution provider seeks a data analyst to support the Customer Engagement Team. This role involves analyzing data, delivering reports, and managing stakeholders to enhance business strategies and operational efficiency. Candidates should have at least 3 years of experience in analytics, preferably in a retail setting, and strong knowledge of data visualization tools.

Qualifications

• Minimum of 3 years experience in data analytics and visualization.
• Good knowledge of reporting/dashboard tools required.
• Experience in a retail environment is desirable.

Responsibilities

• Support Customer Engagement Team in analyzing data and providing insights.
• Deliver reporting for contract governance and drive continuous improvement.
• Manage internal/external stakeholders to achieve business objectives.

Skills

Data Visualization

Analytics

Stakeholder Management

Business Models Knowledge

Interpersonal Skills

Education

Degree or equivalent

Tools

Power BI

Tableau

MS Excel

MS PowerPoint

MS Word

Job description

The principal objective of this role is to support the Customer Engagement Team and wider business stakeholders to analyse data and draw conclusions and insights to :

• provide reporting for contract governance
• challenge and drive the business forward to deliver continuous improvement

QUALIFICATIONS :

Educated to degree level or equivalent.

EXPERIENCE :

Minimum of 3 years experience in a related field i.e. data visualization and analytics, working with businesses to shape and their business strategies, improve operational efficiency and performance. Experience in a retail environment is desirable.

Consolidation of data from multiple data sources.

Internal and external stakeholder management enabling delivery of business objectives.

REQUIRED ABILITIES AND APTITUDES :

Skills and Knowledge :

Reporting / Dashboard Tool (Power BI or Tableau) – Good knowledge and experience required..

MS Excel – must have demonstrable skills either through certification or experience; preferably Advanced Level.

MS PowerPoint – must be able to summarise data analysis to communicate key messages in an engaging manner.

MS Word to enable report writing.

• Sound knowledge of business models, preferably in a retail environment.
• Able to assimilate new information quickly and understand business impact.
• Ability to present analysis and insights as required, both internally and externally to individuals and groups
• Well-developed inter-personal skills to enable team working and a customer-oriented approach