Business Data Analyst

DASH BPO; Randburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A data analytics company in Randburg is seeking a Business Data Analyst to collect, analyze, and report data. The role requires advanced Excel skills and the ability to provide actionable insights. Responsibilities include developing reports, collaborating on metrics, and enhancing data management systems. Ideal candidates should have a high school diploma and a bachelor's degree in a related field is preferred. This position offers a dynamic environment with flexibility in hours.

Qualifications

• High school diploma required and bachelor's degree desired.
• Prior experience in workforce management analytics is advantageous.
• Exceptional numeracy and problem-solving abilities.

Responsibilities

• Collect and organize data from various sources.
• Perform in-depth analyses to uncover trends and anomalies.
• Develop and present detailed reports to management.

Skills

Advanced Microsoft Excel

Statistical analysis

Data visualization

Problem-solving

Collaboration

Education

High school diploma

Bachelor's degree in relevant field

Tools

Power BI

Tableau

Job description

The Business Data Analyst will play a key role in supporting business operations by collecting, analyzing, and reporting data. This role involves managing daily and weekly analytics, ensuring data accuracy and integrity, and providing actionable insights to improve decision-making and operational performance. The ideal candidate will demonstrate advanced technical skills, particularly in Microsoft Excel, and possess a proactive approach to problem-solving in a dynamic environment.

Responsibilities:

• Collect and organize data from various sources to ensure accurate and complete datasets.
  
  
• Perform in-depth analyses using statistical and mathematical modelling techniques to uncover trends, anomalies, and areas of opportunity.
  
  
• Develop, maintain, and present detailed reports to management, ensuring timeliness and accuracy.
  
  
• Create dashboards, charts, and visualizations to simplify complex data and communicate insights effectively.
  
  
• Partner with departmental leadership to monitor operational, financial, and functional metrics for improved performance.
  
  
• Collaborate with the Business Intelligence team to design automated reporting solutions.
  
  
• Continuously enhance data management and reporting systems for efficiency and scalability.
  
  
• Recommend and implement process improvements based on data-driven insights.
  
  
• Ensure adherence to all security, privacy, and confidentiality regulations in handling sensitive data.
  
  
• Support ad-hoc analytical requests and provide insight for strategic decision-making.
  
  
• Execute any additional assignments as required to support team objectives.
  
  

Requirements

• High school diploma required and bachelor's degree desired. Emphasis in math, statistics, and analytical disciplines is a plus.
  
• Prior experience in workforce management analytics and report building is advantageous.
  
  
• Advanced expertise in Microsoft Excel, including pivot tables, complex formulas, and data visualization tools.
  
  
• Experience with reporting software or platforms such as Power BI, Tableau, or similar tools is a plus.
  
  
• Exceptional numeracy and problem-solving abilities.
  
  
• Ability to synthesize large datasets into actionable insights and recommendations.
  
  
• Proven ability to collaborate with diverse teams and present findings to various levels of stakeholders.
  
  
• Demonstrated ability to manage multiple projects and deadlines effectively.
  
  
• Strong organizational skills and adaptability to dynamic environments.
  
  
• Detail-oriented with a high degree of accuracy in all deliverables.
  
  
• Creative, responsive, and proactive in solving complex challenges.
  
  
• Self-starter capable of working independently with minimal supervision.
  
  
• Ability and willingness to work flexible hours to cover all times for support in a 24/7 environment, if needed.