Business Continuity Management Specialist (3 Years Fixed Term Contract )

Sacaa; Gauteng; Vor Ort; ZAR 600.000 - 900.000; Vollzeit

Zusammenfassung

SACAA is seeking a Senior BCM Specialist to lead the development, implementation, maintenance and continuous improvement of the BCM programme, ensuring the resilience of critical operations against disruptions. You will conduct risk assessments, business impact analyses, crisis preparedness and incident coordination.

Responsibilities include policy review, BCM planning and governance, testing and exercises, risk management, reporting and stakeholder engagement, aligned with King IV and

Qualifikationen

• Experience in business continuity management and BCM planning.
• Familiarity with King IV and BCM international standards.
• Ability to coordinate crisis response and testing exercises.

Aufgaben

• Develop and implement organisational BCM policy, procedures and processes.
• Assess risks interrupting service delivery and draw up recovery plans.
• Facilitate business impact analyses and crisis management planning.
• Coordinate incident response and test BCM plans.

Jobbeschreibung

OVERALL PURPOSE OF THE JOB

To support the development, implementation, maintenance, and continuous improvement of the SACAA's Business Continuity Management (BCM) programme, ensuring the resilience of critical business operations against disruptions. The role is responsible for business continuity planning, risk assessments, business impact analyses, crisis preparedness, incident response coordination, and compliance with regulatory and industry standards to minimise operational, financial, and reputational impact.

POSITION DESCRIPTION

Policy Review and Implementation

• Develop and implement organisational BCM policy, procedures and processes.
• Keep up to date with effective policy and practice execution strategies.
• Develop and implement BCM framework and annual plans.

BCM planning and governance

• Assess risks interrupting service delivery and availability and draw up the SACAA business continuity plans (Pandemic, Water Crisis, Power outages) to mitigate the impact.
• Facilitate the business impact analysis workshops annually or when there is strategic change to the business, for all business processes.
• Support senior management in aligning all BC planning, initiatives and goals with organisational goals and Infrastructure capabilities.
• Facilitate and coordinate the development of the business continuity management (BCM) plans in consultation with the business and other key stakeholders, and documentation of business continuity procedures. Prepare a ICT disaster recovery plan (DRP) in consultation with ICT and other key stakeholders.
• Safeguard data processing operations by identifying potential problem areas and single points of failure that may result in interruptions to critical data processing operations.
• Co-ordinate the tactical response to managing crisis as per the Crisis Management Plan.
• Facilitate the drafting of the crisis management plan (CMP) in consultation with the departments and other key stakeholders.
• Maintain Business Continuity best practice standards within the SACAA and regularly update templates on policies, standards, and systems from trend analyses.
• Revisit BCM documents annually and update accordingly to maintain best practice.
• Prepare and submit the BCPs and Recovery Strategies for review by the Senior Manager.
• Collaborate with the Project Management Office and Change Management functions on BCM related projects.
• Plan, conduct, and debrief regular BC related exercises to test the adequacy of existing plans and strategies, updating procedures and plans regularly.
• Documenting the results of all tests and exercises and identifying and implementing any recommended enhancements to the Business Continuity plans and procedures.
• Support all departments in the organisation to exercise, update and maintain their specific BC plans and procedures including revision of specific BIA and risk assessment.

Compliance, monitoring and evaluation

• Compliance of BCM to principles of King V, BCM international standards and other best practices.
• Analyse service level agreement, perform third party risk analysis and develop appropriate strategies to manage business continuity of critical suppliers / vendors.
• Audit supplier / vendor contracts to identify gaps and recommend amendment of existing service level agreements to comply with the contractual standards.
• Support internal and external audits, regulatory assessments, and assurance reviews related to business continuity and operational resilience.
• Raise the profile of Business Continuity across the organisation and ensure that information is available to staff (with the aim of embedding BCM into the activities of the organisation).
• Monitor the implementation of the SACAA BCM Plans.
• Drive awareness of Business Continuity Management policies, strategies, and frameworks throughout the SACAA through physical engagements, training, and consultation sessions.
• Report on the performance of the BCM section.

BCM Testing, Exercises and Crisis Management

• Aid Coordinate/assist in the development of departmental recovery processes and procedures in support of the organisation’s Business Continuity Plan.
• Conduct scheduled dry runs in respect of BCM implementation with business and teams.
• Prepare scenarios for testing and document these scenarios for testing.
• Update scenarios / test schedules / reports based on dry runs.
• Report any major deviations to Senior Manager.
• Where necessary, update relevant policies/ strategies/ documents/ templates.
• Ensure that the organisation’s plans/arrangements are regularly reviewed and tested.
• Act as a coordinator for continuity efforts after a disruption event by coordinating with the emergency and crisis management teams as required.
• Continuously liaise with the ICT Disaster Recovery Team to ensure business and ICT recovery is aligned.

Risk Management

• Report to Senior Manager: Risk and Compliance on any pertinent risks.
• Conduct quarterly risk assessment in respect of BCM.
• Prepare and maintain a BCM risk register together with mitigation strategies.
• Monitor BCM risks and communicate to relevant risk owners.

Reporting

• Prepare and submit reports as and when required to provide progress updates and/or inform management decisions.
• Develop reports/ policies/ procedures and guide the process through the alignment of the documents to the overall SACAA’s Strategy.
• Develop functional reporting systems, for management, projects or performance reporting.
• Prepare proposals, briefings, presentations, reports, and other documentation and provide management information both verbally and in report format.

Stakeholder Management

• Participation in forums such as the Risk, Legal Compliance and Governance, and Forensic Champions forum, Risk Committee and BCM Steering Committee
• Act as Secretariat to the BCM Steering Committee
• Facilitate and manage communication with relevant internal and external stakeholders.
• Build trusting working relationships with stakeholders.
• Manage relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time
• Communicate with all levels of stakeholder contact.
• Represent the SACAA in relevant external activities and events.