Business Change Lead

Tech Mahindra; Pretoria; On-site; USD 40,000 - 75,000; Full time

Job summary

Tech Mahindra is seeking a Business Change Lead to enhance the Financial Stability Data Transformation Programme. The role focuses on strategizing change management, delivering high-quality project outcomes, and ensuring stakeholder alignment. Ideal candidates will have experience in managing change initiatives effectively and be proficient in communication and stakeholder management. Join a diverse workforce and make a significant impact with your skills.

Qualifications

• Five to eight years’ experience in a project and business change management environment.
• Ability to work in teams, under pressure, and in ambiguous situations.
• Proficiency in English (both verbal and written).

Responsibilities

• Implementing change management strategies and work plans for projects.
• Managing the change component of the Financial Stability Data Transformation Programme.
• Facilitating stakeholder engagement and training initiatives.

Skills

Stakeholder management

Communication

Analytical skills

Problem-solving

Teamwork

Education

B degree or advanced Diploma

Tools

Microsoft Office

SharePoint

Job description

About Us:

Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 145,000+ professionals across 90+ countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative’s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future.

Business Change Lead for the Financial Stability Data Transformation Programme

Objective of this Scope of Work

The main purpose of this position is to provide dedicated change management services on the Financial Stability Data Transformation Programme

Scope of Services Definition

The scope will include but will not be limited to:

• Define own work plan and change management deliverables in alignment with the Manager: Project Change Management, and prioritise own deliverables and work activities.
• Deliver high quality and relevant work which includes deliverables such as:
• project change management strategies or approach to a project initiative;
• communication plan;
• stakeholder analysis and management plan;
• sponsor/owner/leadership action plan, where needed;
• project change management risk register;
• project change management progress report/dashboard;
• coordinate actions linked to the systems training team;
• collaborate with human resources change management where relevant and needed; and
• work plans/implementation plans for all of the above.
• Develop and implement a comprehensive stakeholder engagement and communication, leadership alignment and resistance management plans that are aligned to the project plans for multiple projects.
• Manage the change component of projects and deliver on time, within budget and with requisite quality standards and uptake of the change initiative.
• Make business impact by delivering results that leave a lasting effect or difference.
• Facilitate adoption of new behaviours required to realise the benefit of change.
• Engage key stakeholders to better understand their vision of success and help them identify how they could contribute to the overall vision of success.
• Propose improvement to workflow and application of processes, where relevant.
• Work in collaboration with the Systems Training team.
• Determine the impact of change management initiatives, identify gaps and develop alternative strategies and interventions as needed.
• Administer a monitoring system that tracks the adoption, utilisation and proficiency of individual changes.
• Develop analytical change reports, identify goals and metrics and make recommendations to guide, advise and influence decision-making.

Minimum qualification required:

• A minimum of a B degree, advanced Diploma or equivalent; and
• Five to eight years’ experience in a project and business change management environment.

Competencies:

• Ability to work in teams, under pressure and in ambiguous situations;
• Proficiency in English (both verbal and written);
• Excellent communication and presentation skills (written and verbal)
• Computer literacy, especially in the Microsoft office products and SharePoint
• Stakeholder management skills, including on an executive level;
• Industry, organisational and business awareness knowledge and skill;
• Understanding a project lifecycle and project environment; and
• Solid understanding of change activities and processes on large projects/programmes

Key deliverables:

• End-to-end change management services on the Financial Stability Data Transformation Programme
• Apply a structured change management approach and methodology for the people impact of implementing organisational projects as developed my BSTD Change Management
• Influence and participate in pre-planning activities and provide change management input to ensure change-related impacts are considered when planning the approaches of multiple projects.
• Diagnose, design, develop, integrate and assess change plans and execute deliverables aligned to the project plans of multiple projects.
• Conduct assessments (readiness, impact and training) of multiple projects and analyse and interpret the results thereof, providing recommendations/interventions and reports and executing approved interventions to assist stakeholder decision-making.
• Develop and implement a comprehensive stakeholder engagement and communication, leadership alignment and resistance management plans that are aligned to the project plans for multiple projects.
• Review and prioritise existing training plans across multiple projects and identify gaps therein, develop and implement an appropriate training plan, assess the impact of training and provide recommendations.
• Prioritise the delivery of change initiatives to manage change saturation and the risks and dependencies of multiple projects.
• Develop analytical change reports, identify goals and metrics and make recommendations to guide, advise and influence decision-making.
• Administer a monitoring system that tracks the adoption, utilisation and proficiency of individual changes.
• Determine the impact of change management initiatives, identify gaps and develop alternative strategies and interventions as needed.
• Facilitate the development of the post-implementation model and support, and communicate this to stakeholders

How To Apply:

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page, or you can also share resume directly to provided email address. We look forward to receiving your application!

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.