Business Banker: Merchant Services

Capitec Bank; Pretoria; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading bank in South Africa seeks passionate and driven individuals for a client-facing role that emphasizes client relationship management and sales. Ideal candidates will have solid CRM experience and an understanding of the business banking landscape, contributing to the growth and profitability of the bank by effectively engaging with clients and identifying business opportunities.

Qualifications

• Minimum 2-3 years in a CRM environment handling sales opportunities.
• Experience in FMCG, banking, or retail is essential.

Responsibilities

• Build, maintain, and optimize client relationships through excellent service.
• Promote and sell business banking products to new and existing clients.

Skills

Influencing Skills

Planning, organising, and coordination skills

Commercial Thinking Skills

Communication Skills

Interpersonal & Relationship management Skills

Education

Grade 12 National Certificate / Vocational

Bachelor's Degree in Commerce or Marketing

Job description

Apply by:

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2. Once you have completed the above, finalize your application by clicking apply below.

Purpose Statement

• To build, maintain, and optimize effective client relationships by providing excellent client service through engagement and consultation with existing clients.
• To contribute to the overall profitability of Business Bank by promoting and selling Business Bank and merchant products to new and existing clients.

Experience

• At least 2-3 years proven experience in a CRM environment with responsibility for, or exposure to, cross and upselling.
• Proven experience in identifying sales or business opportunities and/or customer needs and providing solutions for these.
• Experience in an FMCG, banking, or retail environment.

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Commerce or Marketing

Knowledge

Minimum:

• Commercial, economic, SME landscape
• Sales and sales optimization techniques & principles
• Commercial/business know-how (how businesses work)
• Client relationship management principles
• Engagement/conflict management practices
• Performance culture

Ideal:

Knowledge and understanding of:

• Business banking landscape, product knowledge
• Payment solutions environment (merchant services)
• POS Solutions
• Capitec Bank Acquiring product knowledge

Skills

• Influencing Skills
• Planning, organising, and coordination skills
• Commercial Thinking Skills
• Communication Skills
• Interpersonal & Relationship management Skills

Conditions of Employment

• Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.