Business Banker: Merchant Services

Capitec Client Care; Pretoria; On-site; ZAR 50,000 - 200,000; Full time

Job summary

Capitec Bank is seeking energetic, self-motivated individuals for client service roles in Pretoria. The position involves building client relationships and increasing profitability through effective consultative sales. The ideal candidate would have experience in customer relationship management and a relevant educational background.

Qualifications

• At least 2-3 yrs. proven experience in a CRM environment with responsibility for cross and upselling.
• Proven experience in identifying sales or business opportunities.
• Experience in an FMCG, banking, or retail environment.

Responsibilities

• Build, maintain and optimise effective client relationships through excellent service.
• Promote and sell Business Bank products to new and existing clients.

Skills

Influencing Skills

Planning, organising and coordination skills

Commercial Thinking Skills

Communications Skills

Interpersonal & Relationship management Skills

Education

Grade 12 National Certificate / Vocational

Bachelor's Degree in Commerce or Marketing

Job description

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Date: 27 Jun 2025

Location: Pretoria, GT, ZA

Company: Capitec Bank Ltd

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

• To see what life at Capitec is all about and complete a short assessment, please click here!
• Once you have completed the above finalize your application by clicking apply below
  
  

Purpose Statement

• To build, maintain and optimise effective client relationships by providing excellent client service through engagement and consultation with existing clients.
• To contribute to the overall profitability of Business Bank by promoting and selling Business Bank and merchant products to new and existing clients.
  
  

Experience

• At least 2-3 yrs. proven experience in a CRM environment with responsibility for, or exposure to cross and upselling.
• Proven experience in identifying sales or business opportunities and/or customer needs and providing solutions for these.
• Experience in a FMCG, banking or retail environment
  
  

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational
  
  

Qualifications (Ideal Or Preferred)

• Bachelor's Degree in Commerce or Marketing
  
  

Knowledge

Minimum

• Commercial, economic, SME landscape
• Sales and sales optimisation techniques & principles
• Commercial/business know how (how businesses work.)
• Client relationship management principles
• Engagement/conflict management practices
• Performance culture
  
  

Ideal

Knowledge and understanding of:

• Business banking landscape, product knowledge
• Payment solutions environment (merchant services)
• POS Solutions
• Capitec Bank Acquiring product knowledge
  
  

Skills

• Influencing Skills
• Planning, organising and coordination skills
• Commercial Thinking Skills
• Communications Skills
• Interpersonal & Relationship management Skills
  
  

Conditions of Employment

• Clear criminal and credit record
  
  

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

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