Business Banker

Bidvest Bank; Sandton; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading company in the banking sector is seeking a Client Relationship Manager to maintain and expand client relationships, develop tailored financial solutions, and ensure compliance with regulations. The ideal candidate will possess a diploma in finance, relevant banking experience, and strong interpersonal skills to effectively communicate with clients.

Qualifications

• 2-3 years’ experience in similar role within Banking.
• Knowledge of Banking products and channels.
• Track record of understanding the sales cycle.

Responsibilities

• Develop tailored financial solutions for business clients.
• Build and maintain strong, long-term relationships with clients.
• Ensure compliance with regulatory and internal policies.

Skills

Business Acumen

Critical Thinking

Time Management

Interpersonal Skills

Education

Diploma in financial related courses

RE5

Job description

PRIMARY PURPOSE

The main purpose of this role is to maintain relationships with existing clients, acquire new clients, grow the book and ultimately, maximise revenue.

TECHNICAL COMPETENCY REQUIREMENT

• Ability to evaluate the impact of a business decision on the business' financial statements, and financial wellbeing in the long term
• Ability to communicate accurate information to technical and non-technical audiences, turning complex data analyses into clear and compelling messages.
• The coordination of relationships with and between key stakeholders, when presenting a value proposition and / or during the structuring of sales/deals
• The competence to use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions.
• The ability to analyse the causes for a range of complex problems and utilise analytical techniques to solve them including developing new processes that have not previously been attempted.
• Business Acumen
• Critical Thinking
• Time Management

REQUIRED MINIMUM EDUCATION AND TRAINING

Diploma in financial related courses

RE5

REQUIRED MINIMUM WORK EXPERIENCE

2-3 years’ experience in similar withing Banking
Knowledge of Banking products and channels
Track record of understanding the sales cycle

KEY PERFORMANCE AREA (KPA)

FINANCIAL MANAGEMENT

• Develop tailored financial solutions to meet the specific needs of business clients, enhancing client satisfaction and profitability
• Actively grow the client base by agreed target of new acquisitions a month in order to achieve the sales target
• Proactively cross and upsell to the existing base to grow revenue
• Proactively engage the base to retain existing clients
• Manage the profit margins through providing clients with comparative information on rates

CUSTOMER CENTRICITY

• Build and maintain strong, long-term relationships with business clients, understanding their financial goals and business operations.
• Act as the primary point of contact for clients, providing personalised banking services and proactive support.
• Providing relevant timeous solutions to the clients and managing turnaround times
• Providing excellent service that will result in client referrals and new business
• Responding speedily and correctly to stakeholder and client queries.
• Assist the client with innovative ways to gain maximum benefit from the products e.g. offering right product at right time
• Educate clients on the necessary systems / processes and digital channels
• To educate and promote the product offering to clients
• Work closely with internal teams such as credit, operations, compliance, and product specialists to deliver seamless service to clients.
• Arrange client visits as agreed with line manager

OPERTIONAL EXCELLENCE

• Ensure on-boarding and signing up client is done in line with Compliance requirements
• Proactively manage the FIC review process on client profiles
• Keeping abreast of all compliance requirements such as, (FICA), FAIS, AML, SARB etc.
• Ensure all client interactions, transactions, and documentation comply with regulatory and internal policy requirements.
• Stay informed about market developments, competitor activities, and industry trends affecting business clients.
• Ensure that client information is updated in line Compliance requirement
• Ensure client information is kept confidential
• Ensure that CRM is completed timeously
• Ensure all business reports are completed timeously

LEARNING AND GROWTH

• Take ownership for driving own career development by preparing own Personal Development Plan and achieving the objectives/milestones set out in the development plan.
• Actively work towards developing knowledge related to compliance and ethical business practices trends and developments, and work towards building own Intellectual Property.

FULLTIME OFFICE BOUND

This position is advertised in line with our commitment to Employment Equity.