Business Analyst Training

Boardroom Appointments; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company is looking for a Business Analyst for a 3-month contract. The role includes critical tasks such as compliance with processes, managing vendor relationships, and ensuring effective service level management. Candidates should possess an IT degree and relevant experience in creating training documentation.

Qualifications

• Minimum 3 years experience in an end user-facing role.
• Appreciation of technology accountable for Knowledge of requisite processes.
• Experience in compliance with IM PMO processes.

Responsibilities

• Compliance with all processes for incidents, requests, and changes.
• Ensure all global and regional vendors deliver against all SLAs.
• Maintain good inter-departmental relationships.

Skills

Business process documentation

Creating training documentation

Effective Service Level Management

Inter-departmental relationships

Compliance with governance requirements

Education

Relevant Technical/IT Degree or Diploma

Matric [Grade 12]

Job description

About the job Business Analyst Training

Business Analyst Training - 3-Month Contract

Minimum Requirements:

• Matric [Grade 12]
• Relevant Technical/IT Degree or Diploma.
• At least 3 years experience in an end user-facing role.
• Experience in business process documentation.
• Experience in creating training documentation.
• Appreciation of technology accountable for Knowledge of requisite processes for accountability.

Responsibilities:

• Compliance with all processes for all incidents, requests, and changes (e.g. Manage Requirements, Critical Incident process, etc.)
• Effective Service Level Management:
• Ensure all global and regional vendors deliver against all agreed SLAs
• Ensure compliance with all IM and organization policies and report on all matters pertaining to non-compliance.
• Ensure compliance with SOX, King IV, and all other relevant governance requirements.
• Ensure full compliance to IM PMO processes (e.g. gate reviews etc.)
• Living the organization's Values
• Maintain good inter-departmental relationships.
• Staff development via formal training where required.
• Strategic roadmap agreed with requested, and initiatives delivered against expectation.
• Timeous completion of ad hoc requests.
• Attendance of stakeholders and timeously close out of all actions relating to site timeously update, maintain, and action all items on SysAid.
• Agreed training completed within agreed timelines.
• All strategic roadmap activities created as demands and submitted for approval.
• All task closures to be agreed by the requester.
• Project Plans to be updated as per PMO governance.
• Schedule to be updated as per PMO governance.
• Status Reports to be updated as per PMO governance.
• All projects to be baselines to be created/ updated as per PMO governance.