Business Analyst (Real-time Integration)

FirstRand; Johannesburg; On-site; USD 40,000 - 60,000; Full time

Job summary

A leading financial services company in South Africa seeks a Business Analyst to join their real-time integration team. This role involves analyzing and documenting integration processes, managing stakeholder relationships, and ensuring high-quality deliverables. Ideal candidates will have a relevant degree, significant experience in integration within investment banking, and strong analytical skills.

Benefits

Opportunities to network and collaborate

Opportunities to innovate

Qualifications

• 4-5 years of experience as a Business Analyst within integration.
• 5-10 years of experience in major projects in Investment Banking.
• In-depth understanding of Integration principles and architectures.

Responsibilities

• Perform integration analysis across processes and systems.
• Document end-to-end integration flows and ensure project alignment.
• Facilitate workshops and meetings with stakeholders to gather requirements.

Skills

Analytical skills

Attention to detail

Stakeholder management

Effective communication

Problem-solving

Education

Relevant Degree

Tools

Agile methodology

Job description

Business Analyst (Real-time Integration)

Job Description

Hello Future Business Analyst

RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.
United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it's the magic of our people and culture that sets us apart.
Now, is the time to imagine your next move with South Africa's number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society

This role is within the real time integration team and will have responsibility for Integration analysis across all the processes and systems within Rand Merchant Bank (RMB). This will require an overall understanding of bank wide processes, systems, information requirements and flows and functional system requirements.

To design, specify, build, configure and test solutions for delivering the necessary capability to business that enables quality solutions and a client centric orientation These include pricing and risk management solutions along with their related IT processes
Are you someone who can:

• Update and align the to-be processes as Integrations changes;
• Support the Integration Architecture and conforms to the RMB Architecture standards;
• Document the end-to-end Integration flows with reference to existing documentation generated to date i.e. capture the activities performed in a business process, inputs, outputs and resources used for those activities, including performance measures;
• Ensure projects within the Integration architecture are aligned and delivered to achieve the to-be architecture. Following same definitions, business rules etc.;
• Apply and influence the use of Integration Architecture guidelines to ensure consistent and high-quality business requirements/functional/process specifications for all solutions
• Build and maintain professional working relationships with all stakeholders displaying excellent abilities to initiate dialogue listen advise influence and negotiate to achieve win-win outcomes
• Initiate meetings with key stakeholders to track progress manage expectations and ensure stakeholders requirements are delivered
• Preserve relationships despite airing conflicting views and seeks mutual gains when addressing conflicts
• Anticipate consequences and adapts problem solving based on continual feedback
• Act speedily to resolve problems queries and complaints
• Adapt communication styles to meet the needs of different audiences
• Facilitate one-on-one or group workshops to elicit analyse communicate and validate requirements for changes to business processes and policies and where relevant IT systems
• Analyse dashboard statistics daily, weekly and monthly to improve productivity
• Collate data and submit reports as required
• Follow up to ensure flagged issues are resolved and closed-out
• Utilise data to improve efficiency and reduce errors
• Continually identify opportunities to enhance reporting efficiencies
• Demonstrate urgency and initiative in handling and resolving queries
• Follow correct escalation processes in handling client complaints
• Follow through to ensure queries are promptly and efficiently resolved
• Inspire a culture of pride in the RMB brand services and products always act to preserve and enhance brand value behaving in a way that delivers on the brand promise
• Drive best in class solutions and practices
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Make an effort to stay relevant and up to date with relevant knowledge
• Take ownership and accountability for tasks and activities
• Maintain a positive attitude and respond openly to feedback
• Handle stress in ways that do not negatively impact others
• Continually share debate and communicate learnings
• Be proactive in anticipating potential problems and continually monitor progress to ensure small details are not missed
• Take ownership of personal career development leveraging formal and informal opportunities
• Flag and debate issues constructively i.e. be solution focused
• Promote a friendly cooperative climate, understand group dynamics and apply appropriate facilitation techniques in working with others to achieve collective goals
• Be sensitive to others feelings needs values views and attitudes and be courteous and diplomatic when dealing with difficulties and problems others may be experiencing
• Act in an ethical transparent and morally defensible manner including highlighting unethical practices

You will be the ideal candidate if you have:

• Relevant Degree
• 4-5 years experience as a Business Analyst within integration
• 5 - 10 years demonstrated practical experience in major projects / areas with relevant exposure to Integration in Investment Banking.
• An in-depth understanding of Integration principles, concepts, patterns and architectures.
• Accustomed to use rigorous logic and methods to solve difficult problems with effective solutions, being able to understand the origin and reasoning behind key processes and practices.
• Experience facilitating and driving the conceptualization of business solutions and have the highest standards of quality for the provision of business architecture and testing services.
• Strong project and process management orientation, analytical skills and attention to detail.
• Have some understanding of technical, physical and systems architecture, technologies, databases, operating systems and development languages.
• Extensive Agile methodology experience

You will have access to:

• Opportunities to network and collaborate
• Opportunities to innovate

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it

Are you interested to take the step? We look forward to engaging with you further. Apply now!

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

24/06/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.