Business Analyst - Operational Delivery

Capitec Bank Ltd.; Bellville; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A leading financial services institution is seeking energetic, self-motivated individuals for a business analysis role. The ideal candidate will have 2-4 years of experience, a relevant qualification, and strong analytical and communication skills. Responsibilities include developing effective business solutions, engaging with stakeholders, and supporting operational processes. Join a dynamic team focused on continuous improvement and service excellence.

Qualifications

• 2 - 4 years of working experience in various business analysis areas.
• Completion of BA School of Learning Level 2 (Internal).
• Understanding of business processes and translating requirements.

Responsibilities

• Develop and design solutions for business effectiveness.
• Provide end-to-end support of operational processes.
• Facilitate change management and provide post-production support.

Skills

Analytical Skills

Communication Skills

Facilitation Skills

Interpersonal & Relationship Management Skills

Planning, Organizing, and Coordination Skills

Education

Relevant tertiary qualification in Business Analysis

Relevant tertiary qualification in Engineering - Industrial

Tools

Amazon Connect

PowerBI

Salesforce

Job description

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

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2. Once you have completed the above, finalize your application by clicking apply below.

We develop and design solutions that ensure the effectiveness of implementation and continuous improvement for business and/or existing application solutions by collaborating with stakeholders from the business, Technology, and Product teams. This includes end-to-end support of operational processes, facilitating change management, and providing post-production support in the operational environment.

Education (Minimum)

• A relevant tertiary qualification in Business Analysis

Education (Ideal or Preferred)

• A relevant tertiary qualification in Engineering - Industrial

Knowledge and Experience

Minimum:

• 2 - 4 years of working experience in various business analysis areas, working independently on small assignments or on larger assignments under supervision.
• Completion of BA School of Learning Level 2 (Internal)
• Business and data analysis
• Understanding of business processes and translating requirements into business process models, context diagrams, visual explanations, etc.
• Functional and business process design
• Communication and translation of information across business and technical environments (Interface between business and Technology)
• Design of evidence-based best practice solutions
• Stakeholder engagement and collaboration
• Project Management principles and relevant development lifecycle experience
• Agile development lifecycle principles and experience
• Understanding of systems and the Systems Development Life Cycle (SDLC)

Ideal:

• Banking Industry Knowledge
• Amazon Connect
• PowerBI
• Salesforce

Skills

• Analytical Skills
• Communication Skills
• Facilitation Skills
• Interpersonal & Relationship Management Skills
• Planning, Organizing, and Coordination Skills

Additional Information

• Clear criminal and credit record

Capitec is committed to diversity, and where feasible, all appointments will support the achievement of our employment equity goals.

Capitec Bank is an authorized financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No: 1980/003695/06