Business Analyst - Operational Delivery

Capitec Client Care; Bellville; On-site; ZAR 350,000 - 550,000; Full time

Job summary

A leading bank in South Africa is seeking a Business Analyst to develop and design solutions for operational effectiveness. The ideal candidate will have a relevant tertiary qualification, 2-4 years of experience in business analysis, and strong analytical skills. Join a dynamic team where your contributions will enhance business processes and stakeholder engagement. This role is based in Bellville, offering a collaborative environment and opportunities for growth.

Qualifications

• 2 - 4 years working experience in various business analysis knowledge areas.
• Understanding of systems and the Systems Development Life Cycle (SDLC).
• Completion of BA School of Learning Level 2.

Responsibilities

• Develop and design solutions for operational effectiveness.
• Support operational processes and facilitate change management.
• Translate requirements into business processes and context diagrams.

Skills

Analytical Skills

Problem solving skills

Communications Skills

Facilitation Skills

Interpersonal & Relationship management Skills

Negotiation skills

Planning, organising and coordination skills

Education

Relevant tertiary qualification in Business Analysis

Tools

PowerBI

Visio / Draw I.O

Salesforce

Job description

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Date: 13 Aug 2025

Location: Bellville, ZA

Company: Capitec Bank Ltd

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

• To see what life at Capitec is all about and complete a short assessment, please click here!
• Once you have completed the above finalize your application by clicking apply below
  
  

Purpose Statement

To develop and design solutions that the ensures effectiveness of implementation as well as continuous improvement for business and/or existing applications solutions by collaborating with stakeholders from the business, Technology and Product teams.This includes the end-to-end support of operational processes, facilitating the change management and post production support in the operational environment.

Education (Minimum)

• A relevant tertiary qualification in Business Analysis
  
  

Education (Ideal Or Preferred)

• A relevant tertiary qualification in Engineering - Industrial
  
  

Minimum

Knowledge and Experience

• 2 - 4 years working experience in various business analysis knowledge areas, working independently on small assignments or on larger assignments under supervision.
• Internal: Completion of BA School of Learning Level 2
• Business and data analysis
• Understanding of business process and translating requirements into business processes, context diagrams, visual explanations, etc.
• Functional and business process design
• Communication and translation of information across business and technical environments (Interface between business and Technology)
• Design of evidence-based best practice solutions
• Stakeholder engagement and collaboration
• Project Management principles and relevant development lifecycle experience
• Agile development lifecycle principles and experience
• Understanding of systems and the Systems Development Life Cycle (SDLC)
  
  

Ideal

• Banking Industry Knowledge
• Amazon Connet
• PowerBI
• Visio / Draw I.O
• Saleforce
  
  

Skills

• Analytical Skills
• Problem solving skills
• Communications Skills
• Facilitation Skills
• Interpersonal & Relationship management Skills
• Negotiation skills
• Planning, organising and coordination skills
  
  

Additional Information

• Clear criminal and credit record
  
  

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Apply now »