Business Analyst Manager

Clicks Group; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading company in retail is seeking a strategic and experienced Business Analyst Manager to lead its business analysis function. This pivotal role involves managing a team, delivering high-quality business insights, and aligning business strategy with digital transformation efforts. Candidates should possess a relevant degree and substantial experience in business analysis and project management. The position is based at the Head Office in Cape Town, offering a competitive salary.

Qualifications

• 7 years of business analysis experience, with at least 2-3 years in a leadership capacity.
• Retail industry experience, preferably in sectors like FMCG, pharmacy, e-commerce.
• Proven success managing large-scale projects involving digital transformation.

Responsibilities

• Lead and manage a team of business analysts, providing mentorship and performance management.
• Oversee the delivery of business analysis activities across multiple projects.
• Champion business analysis best practices across the function.

Skills

Leadership

Analytical thinking

Stakeholder Management

Education

Bachelor's degree in business, Information Systems, Finance or related field

Tools

Jira

Confluence

Power BI

Tableau

SQL

Job description

Join to apply for the Business Analyst Manager role at Clicks GroupJoin to apply for the Business Analyst Manager role at Clicks GroupListing reference : click_Listing status : OnlineApply by : 19 June Position SummaryIndustry : IT & InternetJob category : Others : IT and TelecommunicationLocation : Cape TownContract : PermanentRemuneration : Market RelatedEE position : YesIntroductionWe are looking for a strategic and experienced Business Analyst Manager to lead our business analysis function.

This role is responsible for managing a team of business analysts and ensuring the delivery of high-quality business insights, project requirements, and change initiatives.

The successful candidate will play a key role in aligning business strategy with operational execution and digital transformation efforts.

The role will be based at Clicks Head Office in Cape Town and will report to the IT Executive for Project Delivery.Job DescriptionJob Purpose : To lead the design and implementation of business analysis frameworks, including methodologies, standards, tools and techniques, and manages the delivery of all business analysis initiatives to enable the Group to realise envisaged benefits.Job ObjectivesLead and manage a team of business analysts, providing mentorship, direction, and performance management.Oversee the delivery of business analysis activities across multiple concurrent projects and initiatives.Partner with senior business leaders and project sponsors to understand strategic objectives and business needs.Ensure high standards in the documentation of business requirements, functional specifications, and process flows.Champion business analysis best practices, methodologies (e.g., Agile, Waterfall), and tool usage across the function.Drive the prioritization and alignment of business initiatives with strategic business goals.Facilitate cross-functional workshops, stakeholder engagements, and decision-making processes.Support enterprise-wide programs such as ERP implementations, omnichannel strategy, or data transformation.Continuously evaluate and enhance the business analysis capability within the organization.Minimum RequirementsEducation and Experience : Bachelor's degree in business, Information Systems, Finance, or a related field (preferred).7 years of business analysis experience, with at least 2-3 years in a leadership or management capacity.Retail industry experience is essential—preferably in sectors such as FMCG, pharmacy, e-commerce, or supply chain.Proven success managing large-scale projects involving digital transformation, ERP, CRM, or omnichannel retail systems.Advanced proficiency in business analysis tools (e.g., Jira, Confluence, Visio), data visualization (Power BI, Tableau), and SQL.Strong knowledge of business analysis frameworks (BABOK, Agile, Scrum, SAFe).Demonstrated experience in facilitating workshops, business case development, and stakeholder alignment.Job Related Knowledge And SkillsLeadership : Proven ability to lead, coach, and develop high-performing business analysis teams.Strategic Orientation : Ability to align analysis initiatives with broader business and digital strategy.Retail Expertise : Deep understanding of retail operations, customer journeys, merchandising, and omnichannel environments.Analytical and Critical Thinking : Ability to interpret complex data and translate it into actionable business insights.Change Enablement : Skilled at leading teams through change, promoting adoption, and managing resistance.Stakeholder Management : Exceptional communication and influencing skills with senior stakeholders and cross-functional teams.Delivery Excellence : Strong focus on quality, timelines, and impact of business analysis deliverables.Essential CompetenciesLeading and SupervisingDelivering Results and Meeting Customer ExpectationsRelating and NetworkingApplying Expertise and TechnologyAdapting and Responding to changeDeciding and Initiating ActionPresenting and Communicating InformationSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeContractJob functionJob functionResearch, Analyst, and Information TechnologyIndustriesRetailReferrals increase your chances of interviewing at Clicks Group by 2xSign in to set job alerts for "Business Analyst" roles.Cape Town, Western Cape, South Africa 4 days agoCape Town, Western Cape, South Africa 21 hours agoCape Town, Western Cape, South Africa 1 week agoCape Town, Western Cape, South Africa 1 month agoCape Town, Western Cape, South Africa 1 week agoCape Town, Western Cape, South Africa 1 week agoPinelands, Western Cape, South Africa 1 week agoCape Town, Western Cape, South Africa 3 weeks agoCape Town, Western Cape, South Africa 2 weeks ago Business Analyst Intern - 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