Business Analyst (Insurance Sector)

Tyron Consultancy; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading consultancy seeks a highly skilled Business Analyst with extensive experience in the insurance sector. The role focuses on conducting stakeholder engagements, analyzing operations, and designing a future-state model to enhance scalability. The ideal candidate should possess a strong background in compliance and digital process design, with proven documentation and presentation skills.

Qualifications

• Proven experience as a Business Analyst in insurance sector.
• Strong operational analysis and digital process design background.
• Familiarity with insurance-specific regulations (e.g., POPIA).

Responsibilities

• Conduct stakeholder interviews and workshops for qualitative insights.
• Document and analyze current-state operations across systems.
• Identify compliance risks and inefficiencies for scalability.

Skills

Operational analysis

Digital process design

Compliance

Documentation skills

Presentation skills

Data flow mapping

Job description

Business Analyst (Insurance Sector) requiredin Cape Town.

We are seeking a highly skilled Business Analyst with deep domain expertise in the insurance sector, particularly in compliance, operations, and digital process optimisation.

This strategic role is aimed at supporting the foundational redesign of our insurance division to enable future scalability and operational excellence.

What You’ll Be Doing:

• Conducting stakeholder interviews and workshops to gather qualitative insights.
• Documenting and analysing current-state operations across systems, processes, and teams.
• Identifying compliance risks, inefficiencies, and constraints to scalability.
• Benchmarking current practices against insurance industry standards and best practices.
• Producing a comprehensive gap analysis report with clear findings and actionable recommendations.
• Designing a future-state operating model aligned with growth and strategic goals.
• Developing a practical roadmap with short-, medium-, and long-term initiatives.
• Presenting findings and recommendations to senior leadership.
• Supporting planning and decision-making for implementation phases.

Requirements:

• Proven experience as a Business Analyst in the insurance sector
• Strong background in operational analysis, digital process design, and compliance
• Familiarity with insurance-specific regulations (e.g., POPIA)
• Demonstrated ability to lead gap analysis, stakeholder engagement, and change planning
• Excellent documentation and presentation skills
• Experience with data flow mapping, SLA frameworks, and reporting structures
• Consulting or project-based experience advantageous