Business Analyst I

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Capitec Client Care
Bellville
ZAR 300 000 - 600 000
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Yesterday
Job description

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Date: 23 Apr 2025

Location: Bellville, Western Cape, ZA

Company: Capitec Bank Ltd

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

  1. To see what life at Capitec is all about and complete a short assessment, please click here!
  2. Once you have completed the above, finalize your application by clicking apply below.
Purpose Statement:
  • To optimise business efficiencies made possible by automation, digital, information and communications technologies through systematically analysing and defining business requirements and functional specifications.
  • To develop and design solutions and ensure effectiveness of implementation as well as continuous improvement for business and/or existing applications solutions by collaborating with and acting as a conduit between stakeholders from the business, Technology and the product team.
Education (Minimum):
  • A relevant tertiary qualification in Business Analysis.
Knowledge and Experience:
  • Minimum: 2 - 4 years working experience in various business analysis knowledge areas, working independently on small assignments or on larger assignments under supervision.
  • Internal: Completion of BA School of Learning Level 2.
  • Business and data analysis.
  • Understanding of business processes and translating requirements into business processes, context diagrams, visual explanations, etc.
  • Functional and business process design.
  • Communication and translation of information across business and technical environments (Interface between business and Technology).
  • Design of evidence-based best practice solutions.
  • Stakeholder engagement and collaboration.
  • Project Management principles and relevant development lifecycle experience.
  • Agile development lifecycle principles and experience.
  • Understanding of systems and the Systems Development Life Cycle (SDLC).
  • Ideal: Banking Industry Knowledge.
  • Knowledge working in a call centre environment.
  • SQL.
  • PowerBI.
  • Salesforce.
  • AWS.
  • Python.
Skills:
  • Analytical Skills.
  • Problem-solving skills.
  • Communication Skills.
  • Facilitation Skills.
  • Interpersonal & Relationship management Skills.
  • Negotiation skills.
  • Planning, organising and coordination skills.
Additional Information:
  • Clear criminal and credit record.
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

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