Business Analyst - Fraud Solutions

SavageOne Pty Ltd; Johannesburg; On-site; ZAR 300,000 - 700,000; Full time

Job summary

An established industry player is on the lookout for a skilled Business Analyst to enhance fraud detection systems. This role involves analyzing and implementing innovative solutions, collaborating with diverse teams, and ensuring data integrity through meticulous documentation and testing. The ideal candidate will bring strong analytical skills, advanced SQL proficiency, and a commitment to quality in a fast-paced environment. Join a dynamic team that values collaboration and creativity, and be part of a mission to enhance security and efficiency in fraud management.

Qualifications

• 8+ years of experience as an IT Business Analyst or similar role.
• Intermediate to advanced SQL skills are a strong advantage.
• Proficient in Microsoft Excel and data manipulation.

Responsibilities

• Conduct analysis of fraud solutions and manage implementation.
• Collaborate with teams to design and implement fraud solutions.
• Document business needs and develop use cases and user stories.

Skills

IT Business Analysis

SQL

Microsoft Excel

Data Analysis

Communication Skills

Agile Development Methodologies

Problem-Solving Skills

Attention to Detail

Education

BCom in Information Systems

BSc in Computer Science

Relevant Tertiary Qualification

Tools

Data Manipulation Tools

Job description

Onsite
Overview:
We are seeking a highly skilled and experienced Business Analyst to join our team, focusing on fraud solution development and implementation. The successful candidate will play a key role in analyzing, defining, and supporting the implementation of fraud detection systems and features, working closely with cross-functional teams including Forensics, CRM, Big Data, and Development.

Key Responsibilities:

• Conduct holistic analysis of required fraud solutions, including source systems and integration requirements.

• Manage the implementation of new fraud detection features and functionalities.

• Collaborate with the Forensic Analysis team, CRM system owners, Big Data Platform team, and other business stakeholders to design and implement fraud solutions.

• Conduct stakeholder interviews and workshops to gather and refine business requirements.

• Document and analyze business needs in a clear, structured, and concise format.

• Develop detailed use cases and user stories to define system functionality.

• Define integration requirements between systems and the fraud detection solution (including writing SQL statements as needed).

• Analyze data to ensure it meets internal data quality metrics.

• Identify and explain data patterns and trends to support decision-making.

• Communicate requirements effectively to the development team and validate developed solutions.

• Organize and contribute to user acceptance testing.

• Provide architectural and design input, maintaining up-to-date architecture documentation.

• Participate in Agile ceremonies including backlog prioritization, sprint planning, and retrospectives.

• Conduct post-implementation tests and resolve operational issues.

• Support the Security and Privacy by Design Assurance (SPDA) process.

• Assist in incident troubleshooting and draft change requests where necessary.

• Present quarterly priorities during PI grooming and collaborate with cross-functional teams to ensure delivery.

• Provide regular progress updates during team standups.

Required Skills & Competencies:

• Minimum of 8 years' experience as an IT Business Analyst or in a similar role.

• Intermediate to advanced SQL skills (strong advantage).

• Proficient in Microsoft Excel and data manipulation tools.

• Strong analytical and problem-solving skills with experience in data analysis and interpretation.

• Excellent communication, facilitation, and interpersonal skills.

• Strong attention to detail and commitment to quality.

• Ability to work independently and collaboratively in a fast-paced environment.

• Experience with Agile development methodologies is preferred.

• Self-starter with strong ownership mentality.

Qualifications:

• BCom in Information Systems

• BSc in Computer Science

• Or a relevant tertiary qualification in a related field