Business Analyst

Unifi Group; Stellenbosch; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading financial services firm based in Stellenbosch is looking for a Business Analyst. This role involves collaborating with Product Owners to translate business needs into technical delivery. You will help improve customer experience and operational efficiency across multiple African countries. Candidates should have a relevant degree and 2–5 years of experience in business analysis, with proficiency in SQL and Agile methodologies.

Qualifications

• 2–5 years of experience in business analysis or functional consulting.
• Strong communication skills to simplify complex information.
• Detail-oriented and self-motivated approach to problem-solving.

Responsibilities

• Collaborate with Product Owners to document business requirements.
• Create solution design documents and user stories.
• Facilitate alignment between cross-functional teams.

Skills

Business process analysis

SQL

Agile methodologies

Stakeholder engagement

Cross-functional collaboration

Education

Bachelor’s degree in relevant field

Tools

Jira

Confluence

Miro

Google Sheets

Job description

Job title : Business Analyst

Job Location : Western Cape, Stellenbosch Deadline : August 13, 2025 Quick Recommended Links

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About the Role

Unifi Africa is seeking a detail-oriented and inquisitive Business Analyst to support product development across all domains. In close collaboration with Product Owners and business stakeholders, you’ll help bridge business needs and technical delivery—ensuring we build impactful, user-focused products across South Africa, Zambia, Uganda, and Kenya.

This is a hands-on, cross-functional role ideal for someone who enjoys unpacking complex systems, translating business challenges into clear requirements, and supporting execution with solid documentation, analysis, and solution design.

You’ll gain exposure to the full spectrum of our microlending business—from credit and collections to client acquisition, onboarding, and system integrations.

Responsibilities

Collaborate with Product Owners to understand, generate, and document business requirements through workshops, interviews, and analysing relevant data.

Assist in creating solution design documents, user stories, wireframes, and process flows to support software development.

Analyse current state processes and contribute to designing future state solutions that enhance customer experience and operational efficiency.

Define and maintain business rules and configuration parameters across various product areas and systems.

Facilitate alignment between cross-functional teams—including development, credit, data, and operations—to ensure shared understanding of scope and objectives.

Support testing and validation by preparing test cases and verifying functionality against business requirements.

Contribute to backlog grooming and sprint planning, ensuring requirements are clearly defined and development-ready.

Maintain structured documentation and internal knowledge bases (e.g., Confluence, Google Sites) to support team alignment and institutional knowledge.

Requirements

Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, or a related field.

2–5 years of experience in business analysis, product support, or functional consulting—ideally within the financial services or technology sectors.

Solid understanding of business process analysis, requirements discovery, and documentation best practices.

Familiarity with Agile methodologies and experience working in cross-functional teams.

Proficient in SQL for data extraction, analysis, and validation to support business and technical solutions.

Strong communication and stakeholder engagement skills, with the ability to simplify complex information.

Skilled in tools such as Jira, Confluence, Miro, Google Sheets, or equivalent platforms.

Highly detail-oriented, self-motivated, and methodical in approach to problem-solving.

Experience in the African financial services landscape is a plus.

Passionate about working in a fast-paced, mission-driven environment focused on financial inclusion.

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