Business Analyst

Capitec Bank Ltd; Stellenbosch; On-site; ZAR 600,000 - 1,200,000; Full time

Job summary

Capitec Bank Ltd. seeks a dynamic Senior Business Analyst to enhance business efficiencies through automation and collaboration. The role demands extensive experience in business analysis, strong communication skills, and a focus on client experience within a technology-driven environment. Candidates will contribute significantly to developing effective solutions and engaging with various stakeholders.

Qualifications

• 7+ years in Business Analysis across varied situations.
• 2+ years in a Senior Business Analyst role.
• Proficiency with process mapping tools.

Responsibilities

• Optimize business efficiencies through analysis and technology.
• Collaborate with stakeholders to define business requirements.
• Design and implement solutions for continuous improvement.

Skills

Communication

Planning

Analytical skills

Problem-solving

Tools

JIRA

Confluence

Lucid

Job description

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We appoint energized and motivated people for their potentialandcontinuously look fortalented, driven individualstohelp usinnovate and evolve.That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.

Who We Are

We are a bank, but we’re much more than that.We believe that banking is about enabling peopleto control their financial lives through banking that is simplified, accessible, affordable and delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better.

Why Choose Us

At Capitec, we offer our best by living up to our CEO values in every situation – we always put theClient first, act withEnergy andtakeOwnership.And to support people in being their best,our Employee Value Propositionoffersevery value to all team members through cohesive teams, growth opportunities as well asemployee benefitsand savings. We make it a priority toensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow.

About the Role

• To optimise business efficiencies made possible by automation, digital, information and communications technologies (not limited to technologies) through systematically analysing and defining business requirements and functional specifications.
• To develop and design solutions and ensure effectiveness of implementation as well as continuous improvement for business and/or existing applications solutions by collaborating with and acting as conduit between stakeholders from the business, Technology and the product team.

Our Ideal Candidate

• 7+ years working experience as a Business Analyst in a wide variety of situations, contexts and complexities.Must be capable in using a variety of techniques and completing business analysis tasks independently
• At least 2 years working experience in a Senior Business Analyst position
• Proficiency with process mapping tools (ABI)
• Familiarity with Confluence, JIRA, and Lucid for project management and architectural purposes.
• Strong understanding of user story development and acceptance criteria is essential.
• Experience in financial services or other highly legislated environments is beneficial.
• Knowledge of digital channels such as apps, WhatsApp, email, and SMS is important.
• Maintaining a focus on client experience, even in a technology and data space, is crucial.
• Experience with Salesforce is highly valued, though not mandatory.
• Understanding of business process and translating requirements into business processes, context diagrams, visual explanations, etc.
• Functional and business process design
• Communication and translation of information across business and technical environments (Interface between business and Technology)
• Design of evidence-based best practice solutions
• Stakeholder engagement and collaboration
• Project Management principles and relevant development lifecycle experience
• Agile development lifecycle principles and experience
• Understanding of systems and the Systems Development Life Cycle (SDLC)

Skills

• Strong communication skills (verbal and written).
• Planning, organising, and coordination skills.
• Strong analytical and problem-solving skills.

Conditions of Employment

• Clear credit and criminal record

If you are interested in being part of this dynamic team, on a mission to build the best bank in the world through unlocking the potential of its people, please apply. We would love to hear from you!

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals

Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No: 1980/003695/06